About The Position

Salt Ranch is a reimagined mid-century motor inn tucked just beyond the core of East Nashville—laid-back, soulful, and built for good times. With a restored 1856 farmhouse, poolside cabanas, and a neighborhood hangout vibe, we’re creating a place that feels more like your favorite local spot than a traditional hotel. As we are preparing to open, we’re looking for a driven, dynamic Resort Experience Manager to help put Salt Ranch on the map. This isn’t your typical role. You’ll be our boots on the ground—the face of Salt Ranch both on property and off. You’re a proven leader that knows top-notch service is of paramount importance. You aren’t afraid to roll up your sleeves, be able to think and act on the fly, and wear enough hats that you’ll need more closet space. Whether you're an experienced hospitality leader ready for more; or a rising star hungry to know every single nuance of opening a boutique hotel, this is your chance to lead from day one and grow with the property.

Requirements

  • Good communication skills, both written and verbal, using written communication skills to mark completed rooms on daily paperwork.
  • Know and be able to administer first aid.
  • Direct evacuations in an emergency.

Responsibilities

  • Partner with the General Manager in managing all outlets and property operations, ensuring seamless execution of daily activities and events.
  • Help recruit, develop, and train a high-performing team while fostering a culture of service excellence.
  • Actively network to drive awareness and engagement to increase awareness of the resort and generate group/event opportunities.
  • Handle inbound inquiries and nurture from lead to signature. Own the sales cycle and multi-task throughout.
  • Assist in developing all outlet SOP’s, training tools, and operational materials.
  • Serve as the go-to expert on everything Salt Ranch has to offer.
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