Resort Activities Attendant

Holiday Inn Club Vacations•Las Vegas, NV

50d

About The Position

The Resort Activities Attendant is responsible for our guests and owners' experience from arrival through the end of their stay by creating customer delight in every interaction and exceeding expectations. This position assists in the daily planning, implementation, and facilitation of a variety of planned Activities for our guests and owners, including yoga, water sports & games, arts & crafts, bingo, movie nights, and other fun and games. Make recommendations on activities and events based on guest/owner preferences. They will ensure the guests' expectations are exceeded throughout their entire stay and create customer delight in every interaction.

Requirements

1 plus years of related experience preferred
Must have a strong knowledge of the Las Vegas area and the attractions and activities that occur
Ability to follow prescribed procedures and guidelines in accomplishing tasks as described above
Ability to be self-directed
Skill in attention to detail
Ability to work as part of a team
Must have strong verbal and written skills to communicate with the guests/owners
Must be 21 years of age or older and be able to obtain an Alcohol Awareness Card and a Clark County Health card
Ability to work outside in all kinds of weather
Ability to swim and lead in water activities
This position will be 75% outdoors at the pool during the summer months
Must be available to work between 7:00AM-7:00PM
Must be available to work weekends
Ability to obtain a food handler's card within 30 days of hire

Nice To Haves

The ability to speak multiple languages is a plus

Responsibilities

Assists in Planning and facilitation of activities, and actively communicates activities and events to all Owners and Guests
Ensures excellent customer service as it relates to our activities and functions property-wide
Monitors all activities to ensure the safety and security of all owners and guests
Partner with other departments to assist guests and owners. May provide food and beverage service to guests poolside
The computer is used to prepare communications/flyers to be used throughout the resort. Ensure guest/owner expectations are exceeded
Assist with keeping the pool area clean and sanitized
Monitoring social distancing in the pool area
Perform other tasks as assigned

Benefits

Comprehensive Benefits: Medical, Dental, Vision & Prescription
Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury
HSA/FSA
EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
401K with Company Match
PTO
Heavily Discounted Hospitality Stays & the Company Perks Website
Tuition Assistance
Company Appreciation Platforms & Innovation Contests
Growth Opportunities & Stability
Excellent Company Culture