Resolution Coordinator

Business Center 1 • San Antonio, TX

13d

About The Position

The Resolution Coordinator will conduct operational role-based training for all new hires within PBS. This position will assist the Executive Director and Assistant Directors to provide support within several functional working teams; billing, collections, customer service, cash posting and refunds. The Resolution Coordinator will develop, reviews and maintain all standard operating procedures used within PBS.

Requirements

• Minimum of 3-5 years in a hospital or physician billing office and/or patient access.
• High school diploma or equivalent is required.
• Knowledge of medical terminology and billing/collection practices.
• Ability to read and interpret insurance explanation of benefits (EOBs).
• Knowledge of payer edits, rejections, rules, and how to appropriately respond to each.
• Accuracy in identifying the cause of rejections/denials and selecting the most appropriate method for resolution.
• Demonstrated proficiency with timely and successful appeals to insurance companies.
• Ability to create professional correspondence to insurance companies and patients.

Responsibilities

• Conduct operational role-based training for all new hires within PBS.
• Assist the Executive Director and Assistant Directors to provide support within several functional working teams; billing, collections, customer service, cash posting and refunds.
• Develop, reviews and maintain all standard operating procedures used within PBS.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED