The Credit Resolution Analyst supports the monitoring and servicing of a portfolio of high-risk loans assigned to the Credit Resolution Group (CRG), primarily focused on accounts in collection or liquidation. Under close supervision, the analyst assists lending staff with loan servicing activities, financial analysis, and coordination of inspections or evaluations to assess risk. This role involves working with small to mid-size loans of moderate complexity, while developing proficiency in handling more advanced accounts through collaboration with senior team members. The analyst helps prepare and send formal correspondence, such as restructuring notices and demand letters, and maintains accurate records of loan activity. Monitoring loans 30 days or more past due and contacting past due borrowers to assess financial condition and identify signs of distress. If hardship is confirmed, they assist in initiating the restructuring process in accordance with Association policy. Additional responsibilities include supporting financial reviews of borrower documents, assisting with collection plans, and contributing to recommendations for asset disposition. The analyst interacts regularly with regional lending personnel, legal counsel, and external vendors to support the administration and resolution of managed assets. Over time, the analyst builds experience, judgment, and creativity in managing assigned accounts within established guidelines.
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Job Type
Full-time
Career Level
Entry Level