Resilience Governance & Oversight AVP, USCB

Barclays • Whippany, NJ

2d • $100,000 - $160,000

About The Position

Purpose of the role To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimise the impact to customers, clients, colleagues and the wider market. Join us as a Resilience Governance & Oversight AVP, USCB. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. In this role you will develop, implement, and maintain an ample resilience strategy alongside an effective Operational Recovery Planning and Incident Management framework. Aligned to industry‑leading standards, controls, and regulatory expectations, the role ensures the bank can respond to and recover critical business services during severe but plausible scenarios. The individual will support the organization in minimizing impacts to customers, clients, colleagues, and the wider market through robust planning, governance, and disciplined execution. This role plays a key part in driving operational stability and embedding a culture of resilience across the business.

Requirements

• Extensive experience across Resilience, Risk Management, and Operational Controls, with the ability to apply these disciplines to strengthen organizational stability and support regulatory alignment
• Demonstrated capability in governance, reporting, business writing, and producing high‑quality PowerPoint presentations with careful attention to detail
• Project management experience with the ability to plan, coordinate, and deliver effectively against key milestones

Nice To Haves

• PMP certification and experience supporting governance and resilience workstreams
• Capability in project and milestone tracking to ensure successful program delivery
• Excellent communication skills with the ability to build and maintain effective stakeholder relationships

Responsibilities

• Socialisation and implementation of the resilience strategy and underpinning framework across the firm (e.g. SMRs and delegates, business / function resilience role owners and all colleagues), ensuring complaince to the standard and controls.
• Development and enhancement of the resilience, crisis and incident management framework to uplift recovery and response capabilities to ensure Important Business Services can continue to operate during disruption events to minimise the impact on customers, clients and the market.
• Operational Recovery Planning and Security Incident Management planning standards and controls enhancement according to industry practice, emerging threats and regulatory requirements.
• Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party (suppliers and Financial Market Infrastructure) recovery capabilities to enable Important Business Services to remain within or mitigate impact tolerance thresholds.
• Communication of the firm’s / business’ resilience position (risks and remediation) through clear and transparent scorecards / dashboards to enable effective investment decisions to the Board and Executive Committees, Control Forums and business stakeholders.
• Enhancement of resilience, crisis management and incident response and recovery capability through sophisticated, regular and adequate testing coverage to demonstrate Important Business Services’ ability to recover within impact tolerance for a severe but plausible scenario.
• Assurance that services and products are built resiliently by the business through the change management process (NAPAs, DRAs, material change process).
• Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements and the emerging landscape.
• Mitigation of the impact of unexpected incidents by identifying , responding to and enabling the resolution of events that threaten the services, operations, infrastructure, colleagues and clients of the bank.
• Execution of responses to reported incidents and potential threats from various channels including intelligence, email, phone and monitoring systems prioritised by the assessed or actual impact to the bank.
• Documentation and analysis of past prioritised incident details, the steps to resolution and the lessons learnt to support the identification and implementation of preventative measures and process improvements.

Benefits

• Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.
• This position is eligible for an incentive award.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees