Residential Window Installer

The Marvin Companies Inc•Cleveland, OH

26d•$24 - $28

About The Position

Infinity Replacement is our dedicated replacement window and door business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation-making the window replacement process simple, seamless, and satisfying. We are currently seeking an Install Technician to join our Infinity Replacement team. This role is essential in delivering a best-in-class customer experience through expert installation and post-installation service of Infinity window and door products. From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! Marvin is an equal opportunity employer Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at [email protected].

Requirements

Experience in the construction industry.
Ability to meet physical requirements of the role, including lifting up to 50 pounds and climbing ladders or scaffolding.
Strong communication skills and a commitment to customer satisfaction.
Detail-oriented with a focus on safety and quality.

Nice To Haves

Completion of a trade or certification program in a related field preferred.

Responsibilities

Assist with the installation and post-install service and repair of Infinity window and door products.
Support the Lead Installer with job site tasks including product installation and removal, site setup and cleanup, and product preparation in the warehouse.
Perform basic construction tasks using standard industry trade methods.
Deliver superior customer satisfaction through professional and courteous communication.
Communicate product and installation issues to customers and the Infinity production team.
Provide post-sales support and service for Infinity products.
Maintain clear and concise jobsite documentation to support timely resolution of service requests.
Manage and maintain company-issued assets (tools, phone, computer/notepad).
Ensure personal safety, maintain a clean and safe jobsite, and present a professional appearance.

Benefits

$300 annual wellbeing account to spend on what helps you feel happy + healthy
Better Living Day! (a paid day off to go have some fun)
Annual profit sharing - recognizing everyone's contribution to Marvin's success
Giving at Marvin - participate in organized volunteer opportunities
Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships
health insurance
paid holidays
paid parental leave
a 401(k) retirement savings match

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