Residential Window Installer
About The Position
Infinity Replacement is our dedicated replacement window and door business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation-making the window replacement process simple, seamless, and satisfying. We are currently seeking an Install Technician to join our Infinity team. This role is essential in delivering a best-in-class customer experience through expert installation and post-installation service of Infinity window and door products.
Requirements
- Experience in the construction industry.
- Ability to meet physical requirements of the role, including lifting up to 50 pounds and climbing ladders or scaffolding.
- Strong communication skills and a commitment to customer satisfaction.
- Detail-oriented with a focus on safety and quality.
Nice To Haves
- Completion of a trade or certification program in a related field preferred.
Responsibilities
- Assist with the installation and post-install service and repair of Infinity window and door products.
- Support the Lead Installer with job site tasks including product installation and removal, site setup and cleanup, and product preparation in the warehouse.
- Perform basic construction tasks using standard industry trade methods.
- Deliver superior customer satisfaction through professional and courteous communication.
- Communicate product and installation issues to customers and the Infinity production team.
- Provide post-sales support and service for Infinity products.
- Maintain clear and concise jobsite documentation to support timely resolution of service requests.
- Manage and maintain company-issued assets (tools, phone, computer/notepad).
- Ensure personal safety, maintain a clean and safe jobsite, and present a professional appearance.
Benefits
- $300 annual wellbeing account to spend on what helps you feel happy + healthy
- Better Living Day! (a paid day off to go have some fun)
- Annual profit sharing - recognizing everyone's contribution to Marvin's success
- Giving at Marvin - participate in organized volunteer opportunities
- Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships
- health insurance
- paid holidays
- paid parental leave
- a 401(k) retirement savings match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Wood Product Manufacturing
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
