Residential Unit Supervisor

A Kid's Place of Tampa Bay Inc.•Brandon, FL

24d

About The Position

The Unit Supervisor 1 is responsible for the overall operations, supervision, and quality of care for one residential foster home and two Extended Foster Care (EFC) homes serving young adults ages 18–22. This role ensures a safe, structured, and trauma-informed environment while overseeing staff performance, service planning, and coordination of care. The Unit Supervisor 1 plays a critical role in supporting youth development, independence, and successful transition outcomes.

Requirements

Bachelor’s degree in social work or in a related area of study and two years of experience working with children; or
Two years of college and three years of experience working with children; or
Five years of experience working in child welfare without a post-secondary degree required.
Demonstrated ability to multi-task, prioritize responsibilities, and follow through on assignments.
Strong teamwork skills with the ability to collaborate effectively across departments.
Effective written and verbal communication skills.
Supervisory experience, including staff oversight and performance management.
Flexibility to work evenings, weekends, and on-call shifts for assigned houses, as needed (24/7 on-call expectation).
Proficiency in Microsoft Office applications.
Experience working with at-risk children or youth.
Ability to remain calm, exercise sound judgment, and de-escalate stressful situations.
Strong organizational and time-management skills.
Professional demeanor and cultural sensitivity when working with children, families, staff, and external partners.

Nice To Haves

Two years of supervisory experience is highly preferred.
Knowledge of the principles of Trauma Informed Care is preferred.
Preferred case management experience.
General knowledge of child welfare systems, residential care, or non-profit environments, preferred.
Experience using SharePoint or similar document management systems, preferred.
Training or experience in de-escalation techniques and crisis intervention preferred.
Familiarity with trauma-informed care principles, preferred.

Responsibilities

Oversee daily operations of one residential home and two EFC homes
Ensure homes operate in compliance with licensing standards, policies, and procedures
Maintain safe, clean, and trauma-informed living environments
Assist with maintaining appropriate staffing ratios, including coverage support when needed
Participate in on-call rotation, including intake coordination
Coordinate and confirm new intakes in collaboration with leadership
Complete initial and ongoing assessments for youth and young adults
Develop and implement individualized Service Plans
Monitor progress and adjust plans based on needs and outcomes
Maintain accurate and organized case files in required format
Ensure all documentation is completed timely (weekly/monthly)
Prepare reports for leadership, lead agencies, and stakeholders
Ensure continuity of care through thorough documentation
Train, coach, and mentor Direct Care staff
Conduct regular supervision, feedback, and performance evaluations
Address employee performance concerns through coaching and corrective action
Foster a positive, accountable, and team-oriented culture
Support positive interactions between staff and youth
Promote life skills development, especially for EFC young adults (independence, employment, education)
Encourage a structured and supportive environment that fosters growth
Coordinate with lead agencies, service providers, legal guardians, and community partners
Attend and facilitate staffing meetings and case reviews
Ensure timely scheduling of assessments, evaluations, and services
Ensure adherence to all regulatory, licensing, and organizational standards
Maintain awareness of safety protocols and incident reporting procedures
Monitor and address risks within the homes
Other duties assigned.