Pioneer Human Services-posted 4 months ago
$17 - $20/Yr
Spokane, WA
501-1,000 employees

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Residential Treatment Specialist (On-Call) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Our Mission is to empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

  • Interprets and explains program and/or unit policy and procedure to each resident as needed.
  • Perform and document daily shift activities as required by program policies, contract stipulations and professional standards.
  • Supervise and monitor resident movement, activity and rule compliance.
  • Assess and respond appropriately to resident behaviors, attitudes and dispositions.
  • Implement and assist in the planning of structured activities to promote social and independent living skills.
  • Provide written documentation of observations as input to the resident's Individual Treatment Plan and review process.
  • Assist residents in meeting health and hygiene needs.
  • Provide guidance through the GGI process.
  • Audit and file client files, checking for errors.
  • Clean stations, floors, mail rooms and foyer.
  • Fill clothing requests for clients in need of clothing items from the clothing bank.
  • Check in visitors during visitation, search inventory, and observe clients.
  • Assess, evaluate and report internal and external facility conditions for safety, sanitation and security concerns.
  • Observe clients for any behavior or demeanor that is not the norm for that client.
  • Maintain the appearance of the living space for residents.
  • Request maintenance and household supplies in accordance with procedure.
  • Complete intake and discharge procedures for all residents upon arrival and at exit.
  • Conduct program orientations for newly arrived residents.
  • Prepare informational, infraction and incident reports as necessary.
  • Oversee resident family and sponsor visitations.
  • Transport residents to outside activities in accordance with program policies and contract stipulations.
  • Arrange weekend bus transportation for discharging clients.
  • Attend and participate in department staff meetings as directed.
  • Meet with other program staff, consultants, volunteers, and attend other meetings as directed.
  • Conduct client head counts throughout the day and night.
  • High school diploma or equivalent.
  • Must be able to obtain and maintain Agency Affiliated Counselor certification within 60-days from the date of hire.
  • First Aid/CPR certification before first independent shift.
  • High level of written/verbal communication and efficiency with independent task management.
  • Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.
  • Valid driver’s license.
  • One-year acceptable experience in the human services field.
  • Course work, experience, or training in human development, chemical dependency, group dynamics, residential treatment or related disciplines.
  • Retirement plan: Pioneer contributes 3.5% of an employee's annual compensation into retirement plans.
  • An additional 3.5% match is offered to those who contribute 6% on their own.
  • Employee recognition programs: gift cards, additional time off, weekend getaways and more.
  • Public transportation discount.
  • Employee assistance program (EAP).
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