Residential Technician (PRN)

THE HAVEN•Tucson, AZ

45d•Onsite

About The Position

Residential Technicians, under the supervision of the Residential Technician Supervisor, are responsible for completing tasks related to management of member behavior in the therapeutic residential program. Residential Technicians maintain the member activity schedule, supervise members, and assists members in benefiting from program services through the use of appropriate crisis prevention and de-escalation skills. Residential Technicians document member behavior, participation in programming, and communicate pertinent member information to other members of the multidisciplinary clinical team. The Haven endorses a trauma-informed care approach and a medical model of SUD treatment. Additional Purpose for Residential Technician I The Residential Technician I, under the supervision of the Residential Technician Supervisor, acts in a lead position and assists the Residential Technician Team in maintaining smooth operations during each assigned shift.

Requirements

High school diploma or GED required
Must be at least 21 years of age upon hire
A valid Driver’s License with a clean driving record is required
Must have an Arizona Non-IVP Level-1 Fingerprint Clearance Card at the time of hire and maintain it during employment
Must have current CPR and First Aide Certification or be able to obtain within 30 days of hire
Must have current Non-Violent Crisis Intervention or be able to obtain within 30 days of hire
Excellent communication and customer services skills required
Excellent written and verbal communication skills required
Ability to adjust hours to provide best coverage for member needs required
Ability to take direction and communicate in a professional manner with co-workers required
Continued education and related workshops are encouraged in areas relevant to work performed
Knowledge of computer operations and Microsoft Office required
Must have a valid Arizona Food Handlers Card or be able to obtain within 30 days of hire
PRN Staff are required to work a minimum of 3 shifts per month to maintain employment

Nice To Haves

An Associate’s degree or higher is preferred
3 years or more experience in behavioral health required
Past supervisor experience a plus
Proven leadership ability required with documented leadership training
2 years or more experience in behavioral health required

Responsibilities

Maintains close collaboration and communication with Residential Technician Supervisor
Ensures the day-to-day operations of the residence, conforming to health laws, and Haven policies while providing a permanent record by documenting all member activity
Maintains order, enforces rules, and schedules in a manner that encourages responsible attitudes among members.
Conducts room searches, bag/property searches, and informs supervisor when necessary
Monitors members when taking medication and allows a member to take approved medications in accordance with Dr.’s orders and Haven policies.
Monitors members’ activities. Knows where the members are at all times. Makes rounds to visit members. Meets visitors. Checks each member’s room during rounds.
Monitors and verifies completion of each chore.
Oversees meal preparation and monitors kitchen clean up after meals on the weekends or when kitchen staff are unavailable.
Encourages members to form healthy eating habits by acting as a role model.
Ensures training of new Residential Technicians in all duties and monitors new Residential Technician’s progress in conjunction with the Residential Technician Supervisor
Delegates Residential Technician duties to provide equity as needed
Ensures Residential Technicians are providing quality service and are following proper procedures
Assists the Residential Technician Supervisor in the development of strategies to improve the resident experience
Functions as a role model and resource to all members and Residential Technicians.
Provides direct member services by meeting and greeting new members and ensuring that new members are welcomed and fully orientated to the program, schedule, and processes.
Ensures the Residential Technician Supervisor is updated on important issues relevant to members and staff
Provides Residential Technician trainings in conjunction with the Residential Technician Supervisor as needed
Conducts a search upon intake for contraband in member belongings. Searches personal property as needed.
Maintains a record of members’ activities away from the Haven so that each member can be located at all times.
Ensures that each member attends scheduled programs and outside 12 Step Meetings
Monitors the arrangement of rides to outside meetings.
Maintains an atmosphere of caring to encourage members to seek assistance on immediate personal problems, as needed. Is available for consultation and assistance in solving problems.
Supervises visiting hours while on duty.
Ensures open line of communication throughout the day with the front office
Ensure members are cued to follow medication regiment as ordered in EHR.
Adheres to Haven smoking policy.
Encourages members to develop good grooming and dress habits. Enforces dress and behavior codes and enforces member curfew.
Attends Supervision meetings when on duty or review supervision notes when not in attendance, to help maintain flow of information
Reports members who do not attend program, or meetings.
Performs other related duties as assigned by the Residential Technician Supervisor or Residential Program Manager
Conducts member bed checks and documents this in the member records
Assist with patient wake-up and preparations for the treatment day
Communicates with neutrality and respect when directing members and coworkers
Maintains professional appearance and behavior
Adheres to prescribed dress code
Attends all required trainings
Upholds the policies and procedures of the agency
Demonstrates effective teamwork
Participates in Performance Improvement activities
Utilizes all available means to communicate effectively and efficiently with the clinical team
Pursues established training goals and objectives
Adheres to all Haven policies and procedures relating to documentation in the member record
Documents member behaviors and symptomatology in the member’s record
Documents any incidents or unusual occurrences per Haven policy and procedure