Residential Technician/Installer

Genson Overhead Door•Syracuse, NY

just now

About The Position

In the role of Residential Technician/Installer, you will assume a pivotal responsibility in the installation, maintenance, and repair of garage doors, dock equipment, and related systems.

Requirements

Must be at least 21 years of age.
2-3+ years’ experience in garage door service/installation or similar skilled trade
Must possess a valid Driver’s License
Must have an acceptable MVR to be added to our auto insurance policy.
Be able to pass pre-employment screening including drug test & background check
Must have dependable, reliable transportation to and from your base office location.
Ability to consistently arrive on-time according to schedule and customer appointments
Willingness to learn
Strong problem-solving skills
Excellent attention to detail
Customer service orientated mindset
Adaptability to changing work environment
Excellent analytical and problem-solving skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong communication and interpersonal skills.

Nice To Haves

5+ years of applicable experience
Welding, OSHA 10, first aid, and/or CPR certification(s)

Responsibilities

Install and service residential garage door products per manufacture specifications
Basic diagnostic and troubleshooting
Identify and repair mechanical and electrical failures
Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
Maintain safe, secure and healthy work environment both at our warehouse and at job sites.