Residential Technician

Axiom CarePhoenix, AZ

About The Position

The Residential Technician monitors clients, communicates and documents all occurrences, and helps to provide a safe, caring environment in which the clients can recover. The Residential Technicians are the lead role models in helping the clients to rebuild new lives. Requires maintaining a positive, productive attitude, even when clients may be argumentative or non-compliant. Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations. Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (co-located on the Victory Place campus). Together, we’re building a future where compassionate care is accessible to all – come be a part of it!

Requirements

  • Valid Driver’s License with clean driving record, as determined by BBC’s insurance carrier
  • Ability to operate 15-passenger van
  • Must be 25 years of age (requirement in order to drive company vans)
  • Knowledge of Windows, basic email, Microsoft Word, timekeeping software, and basic computer navigational skills.
  • Ability to write professional correspondence and reports free from grammatical and spelling mistakes.
  • Ability to read, analyze, and interpret emails, letters, policies, procedures, etc.
  • Shift Flexibility
  • Self-motivated and self-directed
  • Team player
  • High level of patience
  • Active CPR and First Aid certification required (may be provided by Axiom).
  • Active Fingerprint Clearance Card (residential locations).
  • Negative TB Test result within past 12 months (residential locations).
  • High School Diploma or equivalent preferred

Nice To Haves

  • Medical background (MA or CNA) preferred
  • Professional and/or personal experience with substance abuse treatment highly preferred
  • Self-administration of medication: 1 year (Preferred)
  • BHT: 1 year (Preferred)

Responsibilities

  • Monitor/supervise clients at all times, regardless of location (i.e. Recovery Community, 12 step meetings, gym, outside activities, Outpatient Clinic, wherever and whenever you are in the presence of active program participants.
  • Develop and implement clinical treatment plans.
  • Prepare for and facilitate psychoeducational group sessions.
  • Assess clients for appropriate group participation.
  • Ensure that clients adhere to facility rules. Guidance and assurance of program guidelines and requirements at the RC & RF, and wherever and whenever in the presence of active program participants.
  • Support & Intervention - verbally support clients as needed in times of confusion, discontent, and disappointment, helping them to understand the value of the treatment experience while maintaining appropriate boundaries. De-escalation of situations through nonviolent crisis interventions and personal commitment to their wellbeing.
  • Transport clients and/or staff to and from a variety of destinations at the direction and discretion of your immediate supervisor or designee.
  • Record Keeping/Documentation – daily shift reports, client behavioral incidents and any consequences given to clients or turned into staff, maintenance needs, forms or documents used by Axiom during a treatment episode.
  • Perform inventory on office supplies and food, shop as needed. Making sure all supplies are kept adequately stocked and being certain to inform appropriate parties when supplies are low.
  • Computer filing into electronic medical record.
  • Prepare rooms/units for new clients - When a client discharges treatment, his/her unit must be prepared for the next client, including but not limited to laundry, bedding, sanitizing all areas and cleaning refrigerator.
  • Obtain clinical supervision from a licensed behavioral health professional regularly, per facility requirements (will be provided by Axiom).
  • Perform routine facility maintenance tasks as needed. IE: change lightbulbs, air filters etc.
  • Help maintain a clean facility being sure that all trash is emptied, staff areas are kept clean and tidy, outside facility areas are kept debris free, IE: cigarette butts, fallen fruit, cups or any other items not in their appropriate place. General housekeeping as needed.

Benefits

  • Medical, Dental, and Vision
  • 401(k) with up to 3.5% match
  • Paid time off (PTO), paid sick time, and paid holidays
  • Tuition Reimbursement
  • Reimbursement for CMEs
  • Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal
  • Employee Assistance Program (EAP)
  • Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage
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