Residential Support Specialist

Upbring • Canyon Lake, TX

108d • $15

About The Position

Are you passionate about bringing people together to create lasting change? Skilled at building partnerships and engaging the community? Ready to be a driving force for child and family wellbeing? At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

Requirements

• Must be 21 years of age or older per licensing requirements.
• High School Diploma or GED equivalent.
• Prior experience working with people.
• Familiarity with basic computer skills, such as Microsoft Word, Excel, and Outlook.
• Strong communication skills, with demonstrated ability to enter information into a computer in a concise and understandable manner.
• Strong time management skills with the ability to meet deadlines and complete tasks in a timely manner.
• Ability to work both in a team environment and independently.
• Ability to use good judgment, think and react rationally and calmly in difficult and stressful situations.
• Strong interpersonal skills with the ability to interact with a diverse staff and resident population.
• Ability to work extra shifts on business need.

Nice To Haves

• Bachelor's degree in Social Work, Social Services, Human Services, or closely related field.
• One (1) year employment experience in the child welfare field working with children and/or adolescents.
• Trauma Informed Care training and understanding of effects on trauma on development.
• Knowledge of behavior modification and therapeutic settings.
• Ability to provide conflict resolution and de-escalation methods and techniques to ensure the well-being and safety of youth.

Responsibilities

• Supervise, interact with, and observe youth in living and common areas, ensuring their safety, awareness of their location, and adherence to individualized treatment and behavior support plans.
• Maintain a clean, organized, and hygienic living environment while upholding safety, security, and sanitation standards.
• Monitor and accurately follow their posted schedule for shifts while demonstrating strong time management skills.
• Attend and participate in required meetings, supervision sessions, and training to meet licensing and program requirements.
• Demonstrate strong time management skills, adhere to ethical guidelines, and establish professional working relationships within agency standards.
• Collaborate with management, clinical staff, and volunteers to ensure program goals are met, maintain positive relationships, and provide high-quality services, including transportation duties when required.
• Communicate with youth and team members in a strength-based manner, ensuring all interactions and documentation are clear, concise and supportive.
• Accurately enter all required youth information, reports, and incidents into the system before the end of each shift.
• Maintain awareness of resident behavior, set appropriate behavioral limits, and proactively intervene to prevent or de-escalate crises using verbal redirection and agency-approved interventions.
• Supervise and support youth in daily activities by modeling and reinforcing positive behavior, promoting social interaction, and ensuring a safe and inclusive environment.
• Lead by example in teaching essential life skills such as hygiene, meal preparation, cleaning, shopping, and laundry.

Benefits

• Competitive PTO & paid holidays.
• Health, dental, vision insurance & more.
• 403(b) Plan.
• Employee Assistance Program.
• Discounted Gym Memberships.

What This Job Offers

• Education Level: High school or GED