Residential Supervisor (QIDP-SD)

Mountain Shadows SupporEscondido, CA

About The Position

Under the supervision of the Residential Services Manager, the QIDP/Administrator oversees resident services in assigned facilities to ensure quality care and compliance with all applicable state and federal regulations.

Requirements

  • Must be 18 years of age or older.
  • Must be able to pass a drug and alcohol screening.
  • Must successfully complete a health screening and TB test.
  • Must be able to obtain criminal background clearance through the Department of Justice (DOJ).
  • Baccalaureate degree in a Human Services related field.
  • 1 year experience working with persons with developmental/intellectual disabilities.
  • Proficient in English (reading, writing, speaking).
  • Strong documentation and communication skills.
  • Ability to use Therap software.
  • Demonstrated interpersonal skills and ability to work as part of a team.
  • Ability to lift up to 50 lbs independently and assist in resident transfers.
  • CPR certification (maintained throughout employment)
  • Medication Administration Certification

Nice To Haves

  • Previous management and/or supervisory experience preferred.

Responsibilities

  • Oversees the overall health and well-being of residents in assigned facilities.
  • Develops Individualized Program Plans (IPPs) in accordance with state and federal guidelines, utilizing the Therap System.
  • Collaborates with professional consultants to design effective resident programs.
  • Reviews consultant reports and ensures follow-through on recommended actions.
  • Ensures Direct Support Professionals adhere to established program schedules and implement resident plans accurately.
  • Confirms that residents receive consistent active treatment and habilitation services.
  • Monitors program implementation and ensures timely, accurate documentation as required.
  • Analyzes program data to assess resident progress toward IPP goals and objectives.
  • Prepares and submits required reports (e.g., 30-day updates, monthly summaries, semi-annual and annual reviews).
  • Delivers direct services to residents, including counseling, crisis intervention, skill assessments, and general care as needed.
  • Participates in the intake, discharge, and screening processes to support optimal facility census.
  • Leads IPP meetings for all assigned residents.
  • Coordinates with external agencies such as Regional Centers and Day Programs to support resident care.
  • Works in partnership with the RN to ensure residents' health care needs are addressed.
  • Ensures residents have access to and appropriate use of adaptive and specialized equipment.
  • Maintains regular communication with residents’ families and conservators, providing timely updates and information.
  • Holds direct supervisory responsibility for Direct Support Professionals, Senior Direct Support Professionals, Residential Coordinators, and other staff within assigned facilities.
  • Ensures adequate staffing levels in assigned facilities in compliance with all applicable regulations.
  • Oversees the performance of Residential Coordinators to confirm that new Direct Support Professionals are properly trained prior to delivering resident care.
  • Investigates staff incident and injury reports, ensuring adherence to company safety protocols and procedures.
  • Enforces company policies and procedures, providing coaching, counseling, or disciplinary action as needed.
  • Leads monthly staff meetings and delivers training sessions to support staff development.
  • Reviews and/or edits timecards for hourly employees to ensure accurate reporting of hours worked.
  • May participate in employee interviews and termination meetings, and provide recommendations on hiring and separation decisions.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

101-250 employees

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