Residential Supervisor

Empowering People's Independence•West Henrietta, NY

8d•$63,000 - $68,000

About The Position

The primary function of this role is to provide for the continuous direction and day-to-day operation of the program. Provide oversight for all assigned individuals and supervision to all assigned staff.

Requirements

Must maintain confidentiality and exercise discretion concerning all business-related matters, including but not limited to board/vendors/donors’ names, investigations, finance, operations, and employee relations matters.
Must be willing to complete specific company required trainings as mandated by our governing agency, Office for People with Developmental Disabilities (OPWDD), at time of hire and annually thereafter.
Must adhere to all departmental /company policies & procedures at all times & ensure compliance with direct report.
Maintain AMAP certification.
Minimum high school degree with five years’ experience in the human service field; or combination of related degree and relevant experience.
Min 2 years’ experience in supervisory role to include; performance management, coaching, and performance reviews.
Strong working knowledge of Microsoft programs to include Email, Word, Excel, PowerPoint, Teams.
Ability to navigate electronic documentation program (i.e. Medisked, Evero).
Ability to complete online training requirements.
Mature interpersonal/professional skills to effectively collaborate, resolve issues and maintain confidentiality.
Good verbal and written communication skills
Strong numerical comprehension
Demonstrated ability to use poise, tact, and diplomacy, during difficult and/or stressful situations
Proven ability to work in a fast-paced environment, with demonstrated ability to manage multiple tasks, and customer requests, while meeting deadlines
Strong working knowledge of Microsoft programs to include Email, Word, Excel, PowerPoint, Teams, and electronic medical record systems (e.g., Medisked)
Must possess and maintain a valid NYS Driver’s License-a vehicle is required for business travel
Obtain all required training within 90 days of being hired and updates as required
Must be able to talk, hear, stand, walk, and/or sit for extended periods of time; may have to twist, bend, use hand to finger, stretch with hands and arms.
Specific vision abilities required by this job include close vision and ability to adjust focus
May be exposed to strong odors from time to time.
Must be able to lift and carry up to 50 lbs.
Employee must be able to perform Strategies for Crisis Intervention and Prevention - Revised (SCIP-R) if required
Must be able to perform CPR and first aid if required
While performing the duties of this position, exposure to changing weather conditions will occur.

Nice To Haves

Bachelor’s degree preferred but not required.

Responsibilities

Maintain the health and well-being of the individuals EPI serves.
Ensure adequate staffing to meet the individuals’ needs.
Follow up on all employee documentation ensuring it is accurate and up to date.
Report all policy violations to appropriate personnel.
Schedule and facilitate staff meetings that include a robust training component.
Participate in all individuals’ referrals, admissions, placement, and discharge.
Ensure compliance of documentation requirements as applicable (i.e. daily notes, monthly fire drills and other pertinent documentation).
Review and sign off on all billing documentation to ensure Agency compliance.
Maintain ongoing, cooperative communication with family members, service providers, community partners, peers, supervisors, clinical professionals and administration.
Provide positive role modeling for staff and residents.
Provide on-going supervision and program training for all assigned staff; ensure Agency-wide training is compliant.
Serve as on-call on a rotating basis.
Assist individuals with toileting and personal care needs when necessary.
Ensure all vehicle paperwork is completed; checks daily and follows up with staff as necessary.
Promote workplace safety.
Performs other duties as assigned by Program Manager and/or designee within scope of practice.
Complete and distribute monthly activity calendar.
Participate on various committees as able.