Residential Specialist

Services for the Underserved•Bronx, NY

2d•Onsite

About The Position

S:US is seeking a Residential Specialist for their families with children shelter located in the Bronx. This position is located at Bronx, NY 10457 The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked with promoting person-centered services, focusing on supporting the independence of the people we serve. You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.

Requirements

F02 certification-REQUIRED
Security license -REQUIRED
Learn and integrate a trauma-informed, client-cantered approach, using an anti -oppressive lens into your work with the people we serve.
Use neutral and non- judgmental language when responding to the needs and requests of the residents
Must have ability to be flexible with schedule as needed
Ability to maintain professional maturity during crisis situations
Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities.

Nice To Haves

Effective written and oral communication skill
Proficiency with computer‐based programs, typing skills
Must be able to lift up to 15 lbs.
F80 Basic First Aid
Naloxone certification
Valid driver’s license and bi‐lingual communication preferred
Food Handler license preferred

Responsibilities

Conduct regular scheduled rounds to ensure safety and residents wellbeing.
Enter activity log information and shift notes in a timely fashion and accurate manner.
Complete necessary admissions paperwork.
Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral.
Meet with Shift Supervisor for individual and group supervision.
Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
Meet with case managers on regular basis to assist in assigned tasks.
Provide initial orientation to program.
Provide administrative support in areas of office coverage, telephone and clerical work, food services.
Understand and follow emergency procedures, including fire drills.
Perform other duties as assigned by Shift Supervisor and Program Director.
Attend job related trainings and agency meetings as necessary.
Provide meal coordination