Residential Services Supervisor

Baptist Children's Homes • Kinston, NC

353d

About The Position

The Residential Services Supervisor gives assistance and direction to Cottage Parents in the areas of therapeutic discipline; working with children and families; securing food, clothing, supplies and equipment; campus, church, school, and community activities; regular cottage maintenance and management. Ensuring that the agency's policies, procedures and programs are delivered appropriately is an integral part of this position.

Requirements

• High School diploma or equivalent.
• Meets the general employment qualifications as outlined in the Personnel Policies of the agency.
• Has 3-5 years experience in residential care or 3-5 years experience managing 5 or more employees.
• Has a working knowledge of current trends in the field of residential care.
• Has the capacity to build and maintain relationships with Cottage Parent teams and the larger agency teams.
• Valid driver license and safe driving record.

Responsibilities

• Has a thorough knowledge of purposes, operations and procedures.
• Has a working knowledge of the agency's structure, services, policies and procedures for the delivery of the services.
• Has a working knowledge of Baptist Children's Homes of NC's Program of Intentionalized Services.
• Provides leadership in creating and implementing programs on campus that support and carry out the mission of the agency.
• Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within Baptist Children's Homes (BCH).
• Participates in the agency's Performance Quality Improvement (PQI) program as needed.
• Responsible for educating, training and monitoring the work of cottage parents in the residential programs.
• Provides leadership in scheduling and carrying out an orientation program for new childcare staff.
• Plans and implements a program of continuing education and staff development for childcare staff.
• Develops and implements 90-day and annual Staff Performance Evaluations.
• Schedules and conducts regular team and staff meetings.
• Plans and implements weekly schedules.
• Manages daily cottage life.
• Determines cottage needs, approving all equipment and supplies for the cottages.
• Ensures that all cottage purchases are made in accordance with agency purchasing policies.
• Is responsible for overseeing attendance and time sheet reports for all cottage parent with support from clerical staff.
• Monitors cottage budgets.
• Oversees requisitions for group activities funds, group savings accounts and student accounts.
• Monitors clothing inventories and purchases and hair care expenses for youth.
• Monitors cottage physical needs and secures timely maintenance requests.
• Works with other Administrative Personnel as needed.
• Works with other administrative staff in hosting tours groups as they come to the campus and schedules visiting group activities.
• Works with other administrative staff in scheduling, coordinating and facilitating special events and activities on and off campus.
• Works with staff responsible for recreational programming and supports initiatives that enhance and insures success of wellness programs.
• Assists administration in recruitment, interviewing and employment of new cottage parents by presenting a positive image of Baptist Children's Homes of NC.
• Works with Support Services in monitoring student work programs.
• Promotes an atmosphere of encouragement, growth, and positive approach to problem solving, spiritual leadership and mutual respect of children and families.
• Supports cottage staff during times when cottages are understaffed.
• Insures cottages are staffed and fills in during emergencies.
• Works a flexible schedule to facilitate campus needs in consultation with Regional Director.
• Works under the direct supervision of the Residential and Campus Manager.
• Prepares for and participates in regularly scheduled supervisory conferences.
• Conducts 90 day and annual job performance evaluations.
• Carries out responsibilities as assigned by the supervisor.
• Keeps supervisor informed regarding current status of campus life.

What This Job Offers

• Job Type: Full-time
• Industry: Social Assistance
• Education Level: High school or GED
• Number of Employees: 251-500 employees