Residential Services Coordinator
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About The Position
Under the general supervision of the Associate Director of Residential Services, the incumbent serves as the primary administrative staff member responsible for the operations of the housing office and other Mesa Court public facilities including the Community Center and reservable spaces. The incumbent will supervise front desk student staff including hiring, training, supervision and evaluation of approximately 30 casual employees; maintain and upgrade office equipment, and coordinate services with appropriate vendors. This position includes heavy client relations with a diverse group of students, campus partners and external constituents and will analyze service trends and requests and make recommendations for process improvements. Other duties include oversight of assignments with the room change process, contract terminations, reservations, providing backup support for the other community Residential Services Coordinators, and completing special projects/assignments as needed. The initial assignment is in Mesa Court; however, staff may be shifted to other areas in Student Housing to meet the business needs of the department.
