Residential Service Plumber
About The Position
Papalia Home Services has been delivering trusted home comfort solutions across the Boston Metro West area since 1990. We provide top-tier plumbing, heating, cooling, electrical, and water filtration services. We proudly serve communities including Acton, Boxborough, Westford, Concord, Sudbury, and Lexington. Our award-winning customer service has been recognized with Angie’s List Super Service Awards. We are seeking a skilled Residential Service Plumber to join our team in Boxborough, MA. This role is ideal for an experienced professional who takes pride in diagnosing, repairing, and maintaining residential plumbing systems while delivering exceptional customer service. Why Join Papalia Competitive, performance-based pay High-quality residential plumbing environment Supportive team culture and advanced tools Long-term stability with a respected family-run company Clear career advancement and cross-training opportunities Innovative leadership focused on growth and investing in people
Requirements
- Minimum 2 years of experience as a Residential Plumbing Service Technician
- Massachusetts Journeyman or Master Plumber License required
- Proven ability to identify, diagnose, and resolve plumbing problems independently
- Strong diagnostic, troubleshooting, and multitasking skills
- Excellent interpersonal and communication abilities
- Detail-oriented and organized with strong time management skills
- Customer-first mindset and pride in quality workmanship
- Valid driver’s license with a clean driving record
Responsibilities
- Diagnose and repair plumbing issues in residential settings
- Install, maintain, and service plumbing fixtures, water heaters, piping, and filtration systems
- Perform scheduled maintenance, tune-ups, and inspections
- Ensure all work complies with Massachusetts plumbing codes and safety standards
- Troubleshoot complex issues and offer clear, effective solutions
- Communicate with homeowners professionally and educate them on system operations and maintenance
- Deliver exceptional customer service
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with company match
- Company-paid Life and Long-Term Disability Insurance
- Optional Short-Term Disability and Voluntary Life Insurance
- Generous Paid Time Off and Holiday Schedule
- Fully stocked company vehicles and tool stipend
- Continuous training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
