Residential Service Plumber

SERVICE MINDS LLC•Tampa, FL

8h•Onsite

About The Position

Benjamin Franklin Plumbing is hiring Residential Service Plumbers to join their team. This role involves providing top-quality residential plumbing repairs, maintenance, and installations, while ensuring exceptional customer experiences. The position includes on-the-job training, shadowing, and continuous learning, with an emphasis on following workplace procedures and safety guidelines. The company is dedicated to building long-term relationships with customers, team members, and the community.

Requirements

2+ years of residential plumbing experience, including service calls
Strong troubleshooting, diagnostic, and problem-solving skills
Ability to meet sales goals and KPIs with a customer-first approach
Valid driver’s license with a clean driving record
Ability to pass a background check and drug screening
Professionalism, reliability, and dedication to safety
Strong communication and customer service skills
Ability to work independently and as part of a collaborative team

Responsibilities

Perform high-quality plumbing repairs, maintenance, and installations in homes
Diagnose plumbing issues, troubleshoot problems, and provide accurate, effective solutions
Deliver exceptional customer service by educating homeowners on their plumbing systems and offering professional recommendations
Present service options and guide customers through repair, replacement, and upgrade decisions
Ensure all work meets industry standards, safety protocols, and local plumbing codes
Build strong customer relationships through professionalism, communication, and integrity
Maintain clean work areas and properly manage tools, equipment, and company vehicles
Document work using ServiceTitan

Benefits

Guaranteed Weekly Pay
Uncapped commission with the potential to earn $100,000+
Full-time, year-round work
401(k) with employer match
Choose from HMO, PPO, or HDHP medical plans
Immediate access to benefits starting the first of the month after 30 days
Paid Time Off (PTO) & paid holidays
Life Insurance, Short-Term and Long-Term Disability
Health Savings Account (HSA) options
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
24/7 telehealth services
Company take-home vehicle, fuel card, and iPad provided
30% employee discount on our services
Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest
Ongoing training, development, and leadership programs
Supportive work environment that prioritizes growth and teamwork
Access to multiple career paths and long-term advancement opportunities