Residential Service Coordinators - Branham

LIFEMOVES•Santa Clara, CA

8d•$21 - $23•Onsite

About The Position

LifeMoves | Branham Lane, located in south San Jose, supports single adults and adult families/multi-generational households. The program offers on-site services and connections to additional resources, including assistance with housing searches and meeting basic needs. LifeMoves aims to help participants achieve self-sufficiency through various support services, such as financial workshops, resume building, nutrition guidance, and conflict resolution, with the ultimate goal of securing permanent housing. The Residential Services Coordinators (RSC) primary role and responsibility is to provide safety supervision of program participants; and, work collaboratively with other staff in assisting clients towards the goals of permanent housing and stable income. Successful RSC’s will demonstrate a strong attention to detail, multi-tasking, and diplomatic limit setting. Duties include, but are not limited to: client exit and entry supervision, monitor client activities ensuring program rules are abided, answering phones, accepting donations and helping maintain cordial neighborhood relations. The salary for the RSC position is $19 an hour for day shifts, $20.50 an hour for swing shifts (5pm-12am), and $21 an hour for grave shifts (12am-8am).

Requirements

A minimum of high school diploma or GED required.
An understanding of, or willingness to learn about, ideas and practices that promote diversity, equity and inclusion

Nice To Haves

A BA/BS in Social Services, Education a plus.
Personal or professional experience/education working with mental health clients a plus.
Bilingual/Spanish speaking preferred, but not mandatory.

Responsibilities

Providing crisis management for clients; making linkages for interventions as appropriate
Supporting client and facility needs
Fielding questions from clients and responding to requests
Completing incident reports as needed
Providing safety supervision of program participants
Greeting clients, volunteers, donors, and community partners upon arrival
Overseeing chores, meals and living space (rounds)
Conducting intakes/discharges
Other duties as assigned