Residential Service Apprentice

Namaste Solar • Denver, CO

50d

About The Position

This person is responsible for supporting and working closely with a Residential Service / Field Tech Lead while conducting service inspections, performing de-installation and re-installation (DeRe) of PV systems, and responding to service calls to troubleshoot and repair solar photovoltaic systems in residential PV installations and battery storage installations.

Requirements

• Basic understanding of solar PV design, installation, and troubleshooting
• Previous experience installing solar PV
• Ensure that installations are completed at or above industry standards
• Represent the company to our customers in such a way that builds trust and accountability and ensures customer satisfaction
• Participate in educating new and existing customers on how solar PV systems perform and operate
• Excellent teamwork skills – ability to foster a positive team environment through collaborative decision making and troubleshooting
• Complete required safety trainings quarterly
• Understand and actively engage in safety practices required for the role, including 360's, and job site reviews
• Have reliable transportation to work along the front range and a clean driving record
• Understanding of tool use and familiarity with construction best practices
• Comfortably able to lift 50 lbs., climb ladders, work with tools, and work on rooftops in varying temperatures

Nice To Haves

• NABCEP Certification, electrical licensure, OSHA-10 safety certification

Responsibilities

• Assist with site preparation and clean up
• Ensure crew and job site safety standards are being met
• Assist with system troubleshooting, analysis, and repairs
• Perform de-installation and re-installation of solar PV systems
• Assist with installation, analyzation, and troubleshooting of web-based monitoring solutions
• Assist with equipment warranty and vendor RMA processes
• Track and coordinate incoming and outgoing materials for service projects in coordination with the warehouse team
• Provide excellent communication skills and follow up with project managers and customers
• Assist with and track work order documentation in a timely manner
• Support tool management and property maintenance protocol with all tools and company property and vehicles
• Driving to customer sites and Namaste Solar offices
• Ability to deliver accurate and concise feedback and Best Practices to installers

Benefits

• Paid time off including Sick Pay, Designated Holidays and Vacation
• Insurance coverage (Medical, Dental, Vision) within the first 30 days
• Company-paid life insurance, short- and long-term disability
• 401k plan
• Voluntary life insurance
• Paid volunteer time
• Employee assistance program
• EcoPass to ride RTD
• Discount to put solar on your home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees