Residential Security Officer

Snap • Santa Monica, CA

1d • $56,000 - $98,000 • Onsite

About The Position

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles . The Global Security Organization (GSO) plays an important role in delivering on Snap’s “Duty of Care” to its employees, guests, and customers — while constantly embodying our values of Kind, Smart, and Creative. The Global Security team helps create a safe environment so that all of our team members around the world are empowered to do their best work, every day. We're looking for a Residential Security Officer to join our Global Security Protective Services team in Los Angeles, CA What you’ll do: Implement, manage and help to lead a comprehensive residential security program providing a safe and secure home environment for senior executives, family members, and guests. In a professional, discreet and respectful manner you will greet and receive guests; monitor CCTV and security technologies in a 24/7 Command Post; implement access control procedures; conduct foot patrols, receive and inspect deliveries, and execute other complementary procedures to maintain 24-hour security for residential properties. Communicate effectively and politely; maintain detailed, accurate logs; draft and update standard operating procedures; create and maintain complex shift schedules and multiple electronic calendars, and track and manage official expenses and transaction reports. Liaise with household staff, contractors, event staff, and other stakeholders to ensure that security procedures are understood and followed in day-to-day residential functions and also integrated into the planning of work projects and events Respond to security breaches, medical emergencies and other incidents. Assist with incident and disaster planning and response; conduct drills, maintain inventories, and test equipment Mentor and develop junior Residential Security Officers.

Requirements

• A strong understanding of residential security operations
• Maintain focus on safety, customer service, prioritization, and constant learning
• Acute attention to detail with a professional demeanor and advanced interpersonal communication skills
• Strong judgment, decision making, time management, and prioritizing skills
• Skilled verbal and written communicator. Uses tact and diplomacy in all interactions and is comfortable interacting with senior executives and VIPs
• Flexible, resilient, and highly adaptable. Works well independently, but also in a team environment
• Knowledge of basic first aid skills
• Basic user skills and understanding of Windows and iOS based computing in order to create and maintain documents, spreadsheets, slide presentations and other products
• Flexibility to work 12 hour shifts, including weekends and holidays
• Models Snap’s cultural values of Kind, Smart and Creative
• A passion for Snap Inc. and its products
• 3 years of relevant work experience in residential or executive security, law enforcement or the military
• A valid driver's license and ability to operate a motor vehicle
• Must be able to pass a background and driving record check
• Valid California BSIS Guard Card
• Valid California BSIS Firearms Permit
• Ability to stand, sit, and walk frequently, and for long periods of time; ability to lift luggage, equipment and other heavy items

Nice To Haves

• Bachelor’s degree or equivalent years of experience
• Previous relevant experience comprised of: 2+ years of residential security, executive protection, operations center and/or command post experience; and 3+ years experience in the military, law enforcement, or a public/private sector security organization or equivalent
• Prior medical and trauma training and certifications
• Valid California CCW

Responsibilities

• Implement, manage and help to lead a comprehensive residential security program providing a safe and secure home environment for senior executives, family members, and guests.
• In a professional, discreet and respectful manner you will greet and receive guests; monitor CCTV and security technologies in a 24/7 Command Post; implement access control procedures; conduct foot patrols, receive and inspect deliveries, and execute other complementary procedures to maintain 24-hour security for residential properties.
• Communicate effectively and politely; maintain detailed, accurate logs; draft and update standard operating procedures; create and maintain complex shift schedules and multiple electronic calendars, and track and manage official expenses and transaction reports.
• Liaise with household staff, contractors, event staff, and other stakeholders to ensure that security procedures are understood and followed in day-to-day residential functions and also integrated into the planning of work projects and events
• Respond to security breaches, medical emergencies and other incidents.
• Assist with incident and disaster planning and response; conduct drills, maintain inventories, and test equipment
• Mentor and develop junior Residential Security Officers.

Benefits

• Snap Inc. is its own community, so we’ve got your back!
• We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms.
• Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees