Residential Security Agent

Concentric advisors • Seattle, WA

75d

About The Position

We are currently looking to hire a Residential Security Agent to join our team embedded with our client in Seattle, WA! This position requires working onsite at our client's residential property in Seattle, WA. This is a full-time position that will be working on a team providing 24/7 coverage. Days and hours of work are Monday through Sunday and may include day, evening, and night shifts, including coverage of weekends and holidays. Schedules will be established in advance. Employees will work 4 days on, 3 days off. And then 3 days on, 4 days off. The suggested schedule is 12 hr days on rotation. Hours may vary.

Requirements

• Must be able to legally work in the country where this position is located without visa sponsorship.
• This job operates in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety and safety of others.
• This job may require performing stressful and physical activities.
• All required licenses and certification requirements, including: Licensing/proven training in defensive tactics, de-escalation, first aid/medical response, security guarding, and firearms use.
• This is an armed position. Candidates must be current or retired law enforcement or possess a current Concealed Pistol License (CPL) issued by the Washington State Department of Licensing.
• Must be eligible to obtain and/or maintain a Washington State Armed Guard Card.
• Must hold or be able to obtain CPR/FA training or higher.
• Experience in successful project management, participating in a small team environment.
• Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams.
• A successful track record operating within a high-touch, customer service environment.
• Appropriate professional bearing and customer service skills.
• Demonstrated computer skills, including Google Suite and MS Office applications.
• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
• High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy.
• Excellent written and verbal communication skills, including comfort working with senior leadership.
• Skilled in synthesizing facts, concepts, and principles.
• Emotional intelligence and a customer-focused approach.

Nice To Haves

• Bachelor's Degree in a related field or relevant experience.
• Executive Protection and/or Tactical training preferred.
• Advanced medical training (EMT, WEMT, WFR, TCCC/TECC).
• Current WA state guard card and armed endorsement.
• Experience with physical security and alarm systems.

Responsibilities

• Act to support threat management and emergency response, and serve as the primary point of contact for client security needs.
• Monitor and manage the camera system, access control technology, and other security tools.
• Advise and take action addressing unknown visitors, phone calls, and other contacts.
• Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables.
• Provide a high standard of customer service delivery for clients, guests, and staff.
• Ensure client deliverables are met across the full suite of security services.
• Proactively communicate with clients regarding risks to personnel, property, or privacy.

Benefits

• Employee's Medical, Dental, & Vision Premiums are 100% paid for by Concentric.
• Concentric generously covers a significant portion of the premium costs for employees' dependents for medical, dental, and vision coverage.
• Medical selection of PPO or HDHP, including HSA employer contribution.
• Medical FSA.
• Dependent Care FSA.
• Employer-paid insurance: life, STD, LTD, and AD&D.
• 401k including employer match & immediate vesting.
• 11 paid holidays.
• Paid leave (vacation, sick, parental, volunteer).
• Annual Health & Wellness Benefit.
• Generous Fertility/Adoption benefit.
• Pet Insurance.
• National discount employee program.
• Employee Assistance Program for personal needs.
• Credentity Protection - Eclipse Digital Protection by Concentric.
• Dedicated Security and Intelligence Training Programs for Professional Development.
• Coaching and Mentoring Opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 51-100 employees