Residential Security Agent

Surefox•Mountain View, CA

1d•$100,000 - $120,000•Hybrid

About The Position

Surefox North America Inc is a veteran owned company that prides our selves on creating a diverse and unique culture of trained and talented individuals. We are currently seeking an experienced Residential Security Agent with high integrity and professionalism who can join our team here in the Bay Area or outside of California. You will be working on uniquely assigned projects under the guidance of the Team Leader and Program Managers for our top Silicon Valley clients. In your day to day role as a Residential Security Agent, you will be acting as a liaison between Surefox and its clients while providing physical security of assigned clients at their residence. You will perform all duties in accordance with client policies and procedures, and all state & federal regulations. Other responsibilities include, but are not limited to responding to emergency events, medical & non-medical issues, incident detection, observation, physical security, overwatch and reconnaissance to assigned clients, staffing deficiencies, and handling client requests in a timely manner. We are looking for someone who has exceptional observational skills and pays close attention to detail, someone who works independently on assignments and has the ability to liaise and coordinate with supporting or adjacent teams, agencies, or vendors to ensure clients’ security requirements are met in a timely and professional manner. The individual selected must be flexible and able to respond to dynamic situations with sound judgment, as well as have the ability to perform their duties on a national and international level. As we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do. We are not offering visa sponsorship for this position at this time. Hybrid role of Security Room, Security Driving, traveling CONUS/OCONUS may vary. Must be tech savvy, ability to multitask, radio communications, clean driving record. Compensation: Hourly pay is $44.29, with an approximate annual pay of 100,000-120,000. What you will do: Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team Track and report on program performance assurance and compliance requirements within the provided guidelines Manage/monitor surveillance equipment and access points Maintain a log of all activity occurring at the residence Screen all incoming mail Perform security patrols of designated areas on foot and/ or by vehicle while monitoring access Watch for unusual activity and respond immediately and safely to emergency situations on-site Contact the police or fire department if and when there is an emergency Permit authorized persons to enter property and monitor entrances and exits Observe departing personnel to protect against theft of company and/or client property Prepare reports on accidents, incidents and suspicious activities Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner Attend project meetings upon request to assess the security implications of proposed changes Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy Be responsible for client and family safety, as well as safeguarding client assets Conduct ongoing threat, risk, and vulnerability assessments Operate motor vehicles in a safe and legal manner Maintain up to date knowledge of local emergency services, routes, and points of interest within a given area of responsibility Operate in a low profile, low footprint capacity Follow Residential Security Operating Procedures and Guidelines Comply with Surefox Policy and Procedures

Requirements

Must be eligible for employment within the United States
Must be a minimum of 18 years old per state licensing guidelines
Must be able to pass an extensive background check and drug screening
Must live within driving distance or be willing to relocate
Must have a current guard licensure by the State in which such services are to be performed (e.g., BSIS guard card for California) or eligible to qualify for such licensure
Must have a high school degree or equivalent
Demonstrated competence in reacting to and handling emergencies
Ability to effectively communicate with people at all levels and from various backgrounds
Good judgment with the ability to make timely and sound decisions
Ability to understand and follow written and verbal instructions
Ability to work independently and as a team member
All applicants must be able to pass the Surefox Executive and Residential Physical Agility Test (ERPAT), with or without reasonable accommodation, prior to the scheduled start date. Please be aware that passing the physical agility test is a requirement for this position. The ERPAT is a timed sequence of multiple physical events requiring you to progress along a predetermined path from event to event in a continuous manner until complete.
CPR/First Aid/AED certification for all ages is required
Possess a valid and current driver license
Possess a valid U.S Passport
Ability to work nights and weekends as required
Ability to work autonomously, domestic and internationally
Have an operational understanding of today’s technology across all platforms
Strong writing and interpersonal skills
Ability to legally carry and operate an electronic stun gun device in the state of Nevada
Fully vaccinated status related to COVID-19 as defined by the Centers for Disease Control and Prevention (CDC) by anticipated start date and able to provide proof upon request

Nice To Haves

Security or law enforcement related experience preferred
Electronic Stun Gun training
Completion of the Surefox Residential Security Officer Training Course (RSOTC)
3+ years of previous residential security experience (or the equivalent certifications): Tactical Emergency Casualty Care (TECC) or Tactical Combat Casualty Care (TCCC)
Residential Security Operations Certification (RSOC)
Prior attendance of a recognized EP training program which include but are not limited to: ESI EPI Oatman PFC ITG4 TFTT
Military background is a plus
Report writing experience preferred
Experience working with families and children in a high net worth environment
International experience

Responsibilities

Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team
Track and report on program performance assurance and compliance requirements within the provided guidelines
Manage/monitor surveillance equipment and access points
Maintain a log of all activity occurring at the residence
Screen all incoming mail
Perform security patrols of designated areas on foot and/ or by vehicle while monitoring access
Watch for unusual activity and respond immediately and safely to emergency situations on-site
Contact the police or fire department if and when there is an emergency
Permit authorized persons to enter property and monitor entrances and exits
Observe departing personnel to protect against theft of company and/or client property
Prepare reports on accidents, incidents and suspicious activities
Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner
Attend project meetings upon request to assess the security implications of proposed changes
Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy
Be responsible for client and family safety, as well as safeguarding client assets
Conduct ongoing threat, risk, and vulnerability assessments
Operate motor vehicles in a safe and legal manner
Maintain up to date knowledge of local emergency services, routes, and points of interest within a given area of responsibility
Operate in a low profile, low footprint capacity
Follow Residential Security Operating Procedures and Guidelines
Comply with Surefox Policy and Procedures