Residential Sales Representative

SST Direct • Raleigh, NC

81d • $70,000 - $80,000

About The Position

We are seeking a motivated and customer-focused Residential Sales Representative for a direct hire opportunity in Raleigh, NC. In this role, you will be the first point of contact for homeowners, helping them understand the company’s electrical services, answering questions, and guiding them through the sales process. You’ll play a key role in building trust with customers, generating sales, and supporting the overall growth of the company. Travel is around the triangle area (Greensboro, Raleigh, & Durham).

Requirements

• Previous experience in inside/outside sales, customer service, or call center environment preferred.
• Experience with electrical installation is highly preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Highly organized, detail-oriented, and able to manage multiple leads at once.
• Comfortable working with CRM software and Microsoft Office Suite.
• Self-motivated with a result-driven attitude.
• Knowledge of electrical or residential services is a plus but not required (training provided).

Responsibilities

• Respond to inbound calls, emails, and online inquiries from residential customers.
• Visiting prospective customers and secure business.
• Educate customers on company services, pricing, and value propositions.
• Generate quotes, prepare proposals, and follow up sales.
• Schedule appointments and coordinate with field electricians and technicians.
• Build and maintain positive customer relationships to encourage repeat business and referrals.
• Track leads, opportunities, and sales activity in the CRM system.
• Collaborate with management to meet sales goals and identify opportunities for growth.
• Provide excellent customer service, ensuring professional and positive experience.

Benefits

• PTO
• Medical, Dental, and Vision Insurance
• 50% of the health insurance cost is covered by employer
• Company vehicle
• Gas card
• Cell phone

What This Job Offers

• Job Type: Full-time