Residential Sales Representative

ADT•Spokane, WA

2d•Onsite

About The Position

At ADT, the Sales team is central to their operations, focusing on protecting what matters most by selling security systems. Sales professionals act as trusted advisors, bringing peace of mind to customers. This role involves using strong communication and creative skills to demonstrate the value of innovative security and smart home solutions, explaining products and services in-depth, and recommending appropriate solutions. The position operates in a dynamic, collaborative environment, requiring close interaction with customers and coworkers. A key aspect of the role is providing solutions by visiting customers at their homes.

Requirements

High school diploma or equivalent.
Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
Self-motivated and results-driven, with an entrepreneurial mindset; thriving on uncovering new leads and closing deals that deliver real value.
Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
Adaptable and flexible; excelling in dynamic environments and enjoying learning new systems and approaches.

Nice To Haves

Consumer sales experience is preferred but not required.

Responsibilities

Listen and build trust by showing up with integrity, empathy, and expertise, becoming a reliable advisor customers can count on, both during the sale and long after the installation.
Customize each system to fit the client’s space, lifestyle, and concerns, combining security, automation, and life safety technology.
Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
Cultivate new business opportunities by identifying and generating new sales leads to maximize outreach.
Demonstrate the value of innovative security and smart home solutions to customers.
Explain products and services in-depth and recommend the right solutions.
Work closely with customers and coworkers.
Provide solutions by visiting customers at their homes.