Residential Sales Representative
About The Position
At ADT, the Sales team is central to the company's mission of protecting what matters most, whether it's a family home or a small business. Sales professionals serve as trusted advisors, bringing peace of mind to customers across the country by selling security systems. This role specifically involves using strong communication and creative skills to demonstrate the value of ADT's innovative security and smart home solutions. The Residential Sales Representative will explain products and services in-depth and recommend the right solutions to customers. The position requires working in a dynamic, collaborative environment, closely interacting with both customers and coworkers. A key aspect of this role is providing solutions by visiting customers directly at their homes. ADT, established in 1874, is the #1 smart home security provider in the U.S., dedicated to protecting and connecting families, businesses, and larger commercial customers daily through continuous innovation, advanced technology, and strategic partnerships. The company's products and services are designed to protect life and valuables, adapting as times change, with a clear mission to help save lives for a living.
Requirements
- High school diploma or equivalent.
- Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
- Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
- Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
- Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
- Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
- Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.
Nice To Haves
- Consumer sales experience is preferred but not required.
Responsibilities
- Listen and build trust: By showing up with integrity, empathy, and expertise, you will become a reliable advisor customers can count on, both during the sale and long after the installation.
- Customize each system to fit your client’s space, lifestyle, and concerns, combining security, automation, and life safety technology in ways that work for them.
- Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
- Cultivate new business opportunities: identify and generate new sales leads to maximize outreach.
Benefits
- Unlimited earning potential with uncapped commissions.
- Specialized training and the tools you need to meet your financial goals.
- For your first 8 weeks of training, you’ll earn up to $4,000.
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement
- Mileage reimbursement
- Short- and long-term disability, life insurance, and well-being programs
- Paid time off
- Culture of professional development and career growth opportunities
- Flexible work schedule to accommodate you and your customers’ needs
- Uncapped commission plus training wage.
- Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
