Residential Sales Consultant

East Bay - Service Experts • Livermore, CA

401d • $90,000 - $120,000

About The Position

The Residential Sales Consultant is an outside sales role focused on developing and closing residential sales and service opportunities in HVAC and water heater products. This position emphasizes customer education and satisfaction through a consultative sales approach, leveraging both traditional lead-generation techniques and internal lead pipelines.

Requirements

• At least a High school degree or GED.
• A Bachelor's degree or related professional sales certifications preferred.
• Prior sales experience, preferably with direct selling to consumers.
• Strong selling and business-development skills.
• Demonstrated ability to effectively communicate concepts to a variety of audiences.
• Commitment to delivering high-quality, customer-focused service.
• Excellent interpersonal skills with the ability to understand customer concerns and translate them into business solutions.
• Valid driver's license with an acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to meet physical demands, including climbing ladders and maneuvering in attics, basements, and crawl spaces.

Responsibilities

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals, initiating calls to generate sales.
• Work collaboratively with technical team members to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems, and technology available within the market.

Benefits

• Top Pay for Top Performers, including incentive and bonus opportunities.
• Generous PTO provided: 19 paid days off within the first year, 24 paid days off after the second year.
• No layoffs during 'Slow Season' due to extensive customer base.
• Company-sponsored Medical, Dental, and Vision Insurance programs.
• Wellness program options for free employee medical insurance.
• Company-provided smartphone, tablet, uniform plan, and tool replacement program.
• Internal Training Academy for professional development.
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions.
• Company-paid employee Life Insurance with options for family coverage.
• Short-term and Long-term disability insurance options.
• Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED