Residential Property/Community Manager

Devon Management•Middletown, NY

19d

About The Position

Since 1996, Devon Management has been setting a new standard of excellence, comfort and quality in affordable senior and multi-family housing. With 21 communities serving as home to more than 3,500+ people – and multiple new projects on the drawing board – we’re used to hearing residents declare: “ I love my home! ” And that’s because we’re dedicated to building and maintaining the quality living environments everyone deserves – without compromising affordability. Oversee the day-to-day operational responsibilities of the property, to include financial processing & reporting, marketing, customer service, and staff supervision. The Candidate we are seeking must demonstrate 1 Year of Apartment Management experience with strong Marketing. Lease up experience is a plus.

Requirements

1 Year of Apartment Management experience
strong Marketing

Nice To Haves

experience with Excel, Work, Outlook and Yardi
Valid driver’s license required.
Familiar with LIHTC Section 42 properties and preferably have recognized national certifications
A NYS Real Estate Salesperson license

Responsibilities

Oversee resident relations and consistently ensure premium customer service.
Conduct comparative market studies with the assistance of the Director of Site Operations.
Oversee marketing outreach to include interacting with neighborhood groups, small businesses, and community organizations.
Evaluate and set the standard for product preparation, curb appeal, and general appearance of the community.
Ensure residents abide by the clauses set forth in their lease in accordance with local landlord and tenant laws.
Handle phone traffic, show apartments, and lease on an as needed basis.
Actively cultivates and maintains a satisfactory wait list.
Handle reporting responsibilities on a daily, weekly, monthly and quarterly basis as required.
Monitor community collection efforts to ensure that all billable items are assessed, recorded, and collected in a timely fashion.
Ensure timely rent collections, rent postings, and bank deposits.
Monitor delinquent accounts.
Handle late notices and evictions as required on delinquent accounts.
Oversee maintenance department practices to include work orders, apartment move-ins, move-outs, and turnovers.
Ensure work orders are completed and closed within 24 hours and turnovers are completed within three days of move-out.
Complete routine community inspections (interior and exterior) to ensure curb appeal is maximized and all items requiring corrective measure are resolved timely.
Operate office in an “audit ready” manner & successfully complete all internal audit evaluations.
Complete certifications accurately, with minimal audit corrections required.
Respond to corrective measures accurately, completely and timely.