Residential Program Manager (Sign-on Bonus $2500)

The Arc Of Southern Maryland•Lexington Park, MD

About The Position

Under the general supervision of the Assistant Director, the Residential Program Manager will have administrative responsibility for the individual, staff, and facilities, as well as a broad range of program-wide administrative issues within the Tri-County area (Calvert, Charles and St. Mary’s Counties). This position requires a commitment to individual choice and community integration and inclusion of the consumers. Travel by car is necessary and a great deal of time will be spent in individual sites and Person Center Planning meetings. This position requires the ability to be work where needed within the Tri-County area. In addition, responding to emergencies during and after hours, on weekends, and holidays is required when applicable. Flexibility to cover shifts as needed and take on the responsibility of the Program Coordinator as needed. The Program Manager must pay close attention to detail for accurate results and will be operation under frequent exposure to unusual pressure, therefore good stress management skill are necessary and expected.

Requirements

Bachelor's degree in Human Services field or related field preferred.
A minimum of 2 years of experience working directly with persons with developmental and intellectual disabilities.
Ability to communicate with and provide support to individuals who are experiencing behavioral challenges.
Must be personable, energetic and have strong communication skills, both orally and in writing.
Must have knowledge of community resources available
Possesses a proficiency in computer-based software, e.g. Excel, Word and Access.
Willingness to work anywhere within the Tri-County area (Calvert, Charles and St. Mary’s counties) as needed.
Has a good command of the English language both oral and written and demonstrates these skills.
Possesses the ability to be forward thinking and creative.
Is well organized and self-directed, and a team player.
Has the ability to respond effectively to the most sensitive inquiries or complaints.
Has a working knowledge of funding streams from DDA.
Demonstrates effective supervisory and leadership skills.
Has the ability and willingness to accept emergency phone calls and respond to emergencies twenty-four hours a day.
Possesses a valid driving license with a good driving record, and access to a safe vehicle (must pass agency sponsored inspection) for transporting people receiving services.
Possesses the ability to pass the criminal background check mandated by the State of Maryland.

Responsibilities

Reviewing schedules proposed by Program Coordinator (PC) and approving
Review all timecards submitted by PC for final approval
Fill in for PC when needed to cover assigned duties/task
Interviews, hires, evaluates and terminates the employment of staff members
Assures adherence to policies and procedures via training and feedback
Provides individualized orientation to new staff members, mentors and provides feedback
Delegate and assign duties to PC
Monitor delegation/assignments given by the PC to Direct Support Professional (DSP)
Monthly reviews of all documentation/check list for accuracy and completion such as: PCP if needed that month All financial records to be turned in All inspections and drills Attendance/Case notes
Attend all house meetings and assist with addressing issues as needed
Ensure that the appropriate agency personnel are invited to the meeting
Review/develop and finalize each house budget
Monitor bank accounts and funding for each person living in the homes.
Communicate with PC when accounts are getting high and steps to spend appropriately
Review and monitor all financial records (SNAP, Impress, consumer sheets) turned in by the PC before turning records into finance.
Tracking when PCP documentation is due and ensure documents are completed on the timeline requested
Initiate modified service funding plan
Review all documentation and reports in EHR.
Review training sheets monthly to ensure they are filed correctly and signed off by the appropriate staff
Complete AIRS report within in given timeline
Quarterly quality assurance reviews of each assigned home
Review/Monitor medical apt paperwork before turning into nurse
Review monthly activity schedules
Complete corrective actions for med errors
Models initiative and creative problem solving, especially in relation to staff conflicts.
Demonstrates appropriate workplace behavior, modeling the agency’s philosophy.
Demonstrates positive role-model behavior.
Maintains confidentiality in relation to individuals and staff issues.
May perform other duties as assigned, including but not limited to covering shifts and performing direct care.
Acting as the Program Coordinator