Residential Program Manager - Brain Injury Services

Advocates-posted 5 months ago

Full-time • Mid Level

Worcester, MA

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The Program Manager is responsible for overseeing the administration of the assigned program by providing leadership, supervision, guidance, and clinical support. This role actively promotes community inclusion, self-advocacy, and individual rights. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

Manage administrative processes and requirements in consultation with the Administrative Director and assures high quality of supports within programs.
Assist with the development, review, updates, revisions and enforcement of policies and procedures for the program in accordance with funding and Advocates’ regulations.
Supervise and evaluate assigned staff. Ensure that staff receives appropriate certifications and training to perform duties adequately.
Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
Participate in admission process of residents and develops discharge plans, to include intake, psychosocial assessments, and development of appropriate resident services.
Coordinate service planning and other meetings with residents, guardians and/or family members a minimum of once annually according to program funding requirements.
Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits.
Maintain sturdy communication and relationships with outside agencies.
Conduct staff meetings.
Interpret and monitor program budgets.

Bachelor’s Degree and two years of program experience, or three high school diploma and years’ related experience.
Background in administrative functions including supervision of staff, hiring, terminations, staff development and evaluation.
Bilingual in Spanish preferred.
Ability to communicate effectively verbally and in writing and ability to use good judgment.
Must have basic computer knowledge.
High energy level, superior interpersonal skills and ability to function in a team atmosphere.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.

Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Generous perks of employment
Room for advancement
Healthy work-life balance

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Residential Program Manager - Brain Injury Services

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