Northeast Center For Youth And Families-posted about 1 year ago
Full-time • Mid Level
Springfield, MA
Social Assistance

The Residential Program Director at Northeast Center for Youth & Families, Inc. (NCYF) is responsible for overseeing the operation and delivery of clinical, residential, and medical services within a latency-age Therapeutic Group Home. This role requires strong leadership skills, knowledge of non-profit administration, and familiarity with child protective systems and state regulations. The director will ensure compliance with licensing requirements and foster a supportive environment for both staff and residents.

  • Develop and monitor all aspects of service delivery within the therapeutic group home.
  • Provide weekly supervision to the Residential Supervisors and facilitate staff meetings.
  • Monitor training and professional development of all staff in the therapeutic group home.
  • Develop quality performance indicators in conjunction with residential leadership and clinical staff.
  • Implement policies and procedures in collaboration with the VP of Residential Services.
  • Ensure all licensing and regulatory requirements are met for the therapeutic group home.
  • Approach dysregulated clients utilizing CPI techniques as needed.
  • Provide on-call coverage to the therapeutic group home in rotation.
  • Bachelor's degree (Master's degree preferred).
  • 3 years of experience as an administrator in a residential setting required.
  • Demonstrate a working knowledge of the principles of trauma-informed care.
  • Adult & Child CPR/First Aid/AED certification preferred (training provided).
  • Must possess a valid driving license and reliable transportation.
  • Approved CORI, DCF, and driving background checks required.
  • Experience in non-profit administration.
  • Knowledge of child protective systems.
  • Familiarity with state regulations pertaining to restraints and holds.
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance
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