Residential Plumbing Service Technician

Apex Service Partners • Sparta, NJ

13d

About The Position

Looking to advance your plumbing career? R. Poust Heating & Cooling , a trusted name in home services for over 50 years, is seeking an experienced Residential Plumbing Service Technician to join our growing team in Sparta, NJ . As part of Apex Service Partners , we offer industry-leading training, career growth opportunities, and a supportive team environment. If you’re a skilled plumber dedicated to providing top-notch service, we want to hear from you!

Requirements

• Minimum 3 years of experience as a residential plumber, with expertise in a variety of plumbing installations and repairs
• Strong knowledge of plumbing systems, fixtures, and troubleshooting techniques
• Service Titan experience is a plus, with the ability to accurately track service calls and customer interactions
• Excellent communication and listening skills with the ability to explain complex plumbing issues to customers clearly
• Strong customer service orientation with the ability to handle customer queries, concerns, and provide professional solutions
• Ability to troubleshoot and resolve plumbing issues efficiently
• Valid driver’s license with a clean driving record
• Knowledge of local plumbing codes and safety standards
• Ability to handle physical tasks such as lifting heavy equipment and working in tight spaces

Nice To Haves

• Service Titan experience is a plus, with the ability to accurately track service calls and customer interactions

Responsibilities

• Plumbing System Installation & Repairs – Install, maintain, and repair plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and general plumbing repairs
• System Inspections & Testing – Inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential homes
• Customer Interaction – Handle customer queries, troubleshoot and resolve problems, and respond to callouts in a timely manner
• Cost Estimates – Prepare cost estimates for repairs and replacements, ensuring customers have clear expectations of service charges
• Service Documentation – Properly document all work completed using Service Titan or similar software to ensure accurate records of services provided
• Communication & Customer Service – Use good communication and listening skills to address customer concerns, provide expert advice, and ensure customer satisfaction
• Code Compliance – Ensure all work meets local plumbing codes and national standards for safety and quality
• Safety & Efficiency – Adhere to all safety protocols and ensure that plumbing systems are installed and repaired in the most efficient and effective manner

Benefits

• Medical, Dental & Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses
• Disability & Life Insurance – Financial security for you and your family
• 401(K) with Company Match – Competitive retirement savings plan
• Paid Training & Career Development – Ongoing training and professional growth opportunities
• Paid Holidays & PTO – Paid time off for a healthy work-life balance
• Company Vehicle & Tools – Provided for qualified plumbers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed