Residential Plumbing Service Technician (Evening and Weekends)
About The Position
Must be willing to work evenings and/or weekends! Looking to continue your career as a Residential Service Plumber? Join Total Mechanical Systems, a leading provider in the Apex Service Partners network, for an exciting opportunity as a Residential Service Plumber. We are looking for a dedicated professional who takes pride in their work and is eager to grow their skills. We offer training opportunities to help you expand your expertise and advance your career. As a member of the Apex Service Partners family, Total Mechanical Systems provides the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you're ready to take the next step in your plumbing career, this is the opportunity for you!
Requirements
- Experience – 3+ years of experience as a plumber or similar role, with a focus on residential plumbing
- Certification – Plumbing licensing, certification, or equivalent field experience from a technical/trade school preferred
- Technical Expertise in Plumbing Systems – Demonstrated proficiency in installing, maintaining, and repairing residential plumbing systems, including soldering and fixture replacements.
- Service Software – Experience with Service Titan or similar trade software is a plus
- Communication Skills – Strong communication and listening skills to effectively interact with customers and team members
- Attention to Detail – Ability to perform accurate work while adhering to plumbing codes and regulations
- Customer-Focused Attitude – A strong commitment to delivering exceptional plumbing services with a positive attitude to enhance customer experience.
- Driver’s License – Valid driver’s license with a clean driving record
Responsibilities
- Plumbing Installations & Repairs – Install, maintain, and repair residential plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs
- System Inspections & Testing – Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes
- Troubleshooting & Diagnostics – Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality
- Customer Interaction and Communication – Effectively communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring optimal customer satisfaction and loyalty.
- Cost Estimation & Solutions – Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs
- Preventative Maintenance – Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance
- Service Titan – Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation
- Compliance & Safety – Ensure all work adheres to local plumbing codes, industry standards, and safety regulations
- Customer Service Excellence – Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction
Benefits
- Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses
- Disability & Term Life Insurance – Financial security for you and your loved ones
- Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future
- Ongoing Training & Development – Opportunities for continuous growth and skill enhancement
- Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
