Residential Plumbing Drain Technician

Apex Service Partners • Worcester, MA

3d

About The Position

Join the Heritage Home Service team as a Residential Plumbing Drain Technician at our Worcester location Are you a skilled problem-solver with a passion for helping people in their time of need? Do you have experience in residential plumbing and a knack for diagnosing and resolving drain issues efficiently? If so, we want you to join our team at Heritage Home Service, a leading residential home service provider dedicated to excellence and customer satisfaction. Our core values of "Always Pursue Better, "Treat People Right," and "Do Things Well" shape our operations. As a Plumbing Drain Technician with us, you'll play a pivotal role in delivering exceptional service while embodying these principles. If you possess a strong background in plumbing services, outstanding problem-solving abilities, and thrive in a collaborative environment, we welcome you aboard.

Requirements

• Previous experience as a plumbing technician, with a specific focus on drain services.
• Proficiency in diagnosing and repairing a wide range of drain issues, including clogs, leaks, and backups.
• Strong communication skills and a customer-centric mindset.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license and clean driving record.

Responsibilities

• Perform inspections, diagnoses, and repairs of residential plumbing systems, with a focus on drain issues.
• Utilize industry-leading tools and techniques to identify and resolve drain blockages, leaks, and other plumbing-related problems.
• Communicate effectively with customers to explain issues, provide recommendations, and ensure satisfaction.
• Maintain accurate records of services performed, parts used, and time spent on each job.
• Always adhere to company safety protocols and best practices.

Benefits

• 401(k) with up to 4% match
• Health, Dental, Vision Insurance
• Short & Long-Term Disability
• Life Insurance
• 48 hours of holiday time annually
• 40 hours of Personal, 40 hours of Sick, and 40 hours of Vacation available after 90 days
• Financial Hardship Program
• 20% Family Discounts on Services
• Referral Bonus Programs
• Take-home truck, tool allowance, uniforms, phone, and tablet provided

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed