Residential Plumbing Drain Technician

Apex Service PartnersWorcester, MA
3d

About The Position

Join the Heritage Home Service team as a Residential Plumbing Drain Technician at our Worcester location Are you a skilled problem-solver with a passion for helping people in their time of need? Do you have experience in residential plumbing and a knack for diagnosing and resolving drain issues efficiently? If so, we want you to join our team at Heritage Home Service, a leading residential home service provider dedicated to excellence and customer satisfaction. Our core values of "Always Pursue Better, "Treat People Right," and "Do Things Well" shape our operations. As a Plumbing Drain Technician with us, you'll play a pivotal role in delivering exceptional service while embodying these principles. If you possess a strong background in plumbing services, outstanding problem-solving abilities, and thrive in a collaborative environment, we welcome you aboard.

Requirements

  • Previous experience as a plumbing technician, with a specific focus on drain services.
  • Proficiency in diagnosing and repairing a wide range of drain issues, including clogs, leaks, and backups.
  • Strong communication skills and a customer-centric mindset.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Valid driver's license and clean driving record.

Responsibilities

  • Perform inspections, diagnoses, and repairs of residential plumbing systems, with a focus on drain issues.
  • Utilize industry-leading tools and techniques to identify and resolve drain blockages, leaks, and other plumbing-related problems.
  • Communicate effectively with customers to explain issues, provide recommendations, and ensure satisfaction.
  • Maintain accurate records of services performed, parts used, and time spent on each job.
  • Always adhere to company safety protocols and best practices.

Benefits

  • 401(k) with up to 4% match
  • Health, Dental, Vision Insurance
  • Short & Long-Term Disability
  • Life Insurance
  • 48 hours of holiday time annually
  • 40 hours of Personal, 40 hours of Sick, and 40 hours of Vacation available after 90 days
  • Financial Hardship Program
  • 20% Family Discounts on Services
  • Referral Bonus Programs
  • Take-home truck, tool allowance, uniforms, phone, and tablet provided
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