Residential Operations Supervisor

Coastal Waste & Recycling Inc•West Palm Beach, FL

About The Position

Coastal Waste & Recycling is a growing privately owned, locally operated solid waste disposal and recycling company headquartered out of Boca Raton, Florida serving communities across Florida, Georgia, and South Carolina (and more to come)! At Coastal Waste & Recycling, our company culture is based on integrity. We do the right things for our employees, customers, community, and environment. Because we are focused on doing the right things, accountability, safety, environmental stewardship, and customer service are organic to our culture. As an Operations Supervisor you will be responsible for ensuring efficient and compliant waste collection, disposal, and recycling operations. Will be responsible for allocating resources (people and equipment) to meet customer needs, reviewing and resolving customer complaints, ensuring that employees are meeting safety and compliance standards, and partnering with the District Manager to create and monitor budget and P&L results.

Requirements

High school diploma or equivalent; bachelor’s degree in business administration, logistics, or a related field preferred
Proven experience as an operations supervisor, preferably in the waste management or transportation industry
Strong knowledge of waste management practices and regulations
Excellent leadership and team management skills
Proficiency in using operational management software and other relevant computer applications
Strong problem-solving skills and attention to detail
Ability to work independently and make decisions under pressure
Excellent communication and interpersonal skills
Ability to lift heavy objects and perform physical tasks as needed

Nice To Haves

Bilingual in Spanish or Creole

Responsibilities

Supervise and coordinate the activities of waste collection, disposal, and recycling teams
Ensure compliance with all local, state, and federal regulations, including environmental and safety standards
Develop and implement operational procedures to improve efficiency and service quality
Monitor and analyze operational performance metrics, identifying areas for improvement
Manage and train staff, providing guidance and support to ensure high performance
Coordinate with other departments to optimize route planning and resource allocation
Handle customer inquiries and complaints, ensuring timely and effective resolution
Maintain detailed records of operations, including service logs, maintenance schedules, and compliance reports
Conduct regular safety meetings and training sessions to promote a safe working environment
Oversee the maintenance and repair of equipment and vehicles, ensuring they are in good working condition