Residential Operations Supervisor (2398)

CenterPointe • Lincoln, NE

2d

About The Position

For more than 52 years, CenterPointe has been a leader in providing holistic, person-centered care for individuals facing mental health and substance use challenges. Guided by our mission to help people get better, sooner, for longer, we have expanded our services to meet the evolving needs of our community while incorporating the latest research in integrated care and recovery. Today, CenterPointe offers more than 40 programs across Lincoln and Omaha, including therapy and outpatient services, primary and psychiatric care, residential treatment, crisis response, street outreach, and housing support. We are proud to provide comprehensive, wraparound services grounded in a biopsychosocial model of care, with a strong focus on strength-based and data-driven practices. At CenterPointe, we strive to "Be the Best" for the individuals we serve, our communities, and our team. Join us in building a healthier, more hopeful future.

CenterPointe offers pivotal, industry-leading residential treatment programs. These programs are designed to help individuals who have few financial resources to work on their substance use and mental health concerns simultaneously. Our holistic, person-centered approach is what allows us to continuously push boundaries and be nationally recognized for groundbreaking treatment. As the Residential Operations Supervisor, you will work as a part of a multi-disciplinary team of professionals including dually-licensed therapists, psychiatrists, Advanced Practice Registered Nurses, Care Managers, and more. You will be primarily responsible for supervising the Wellbeing Navigators in your program and supporting the consumers in their treatment, observing and documenting day-to-day behaviors and activities, and reporting to the clinical team to constantly update each individual's treatment plan. You will be responsible for scheduling, training, coaching, and the supervision of Wellbeing Navigator staff.

Requirements

• Effective listening
• Excellent written and verbal communication
• Promptness and flexibility
• Provision of supervision and coaching
• Effective training & education
• Personnel scheduling
• High school diploma and 2+ years of experience in delivery of behavioral health services
• Demonstrated skills and competencies to work with adults with mental health challenges and/or substance use issues
• Experience supervising personnel, providing coaching, training and education required
• Valid Nebraska driver’s license with clean DMV record
• Must be at least 21 years of age
• CPR/1st Aid certification (can be obtained post-hire)
• State Medication Aide certification (can be obtained post-hire)
• Nonviolent Crisis Intervention certification (can be obtained post-hire)

Nice To Haves

• BS in psychology, social work, counseling, or other related field preferred

Responsibilities

• Supervising the Wellbeing Navigators
• Supporting the consumers in their treatment
• Observing and documenting day-to-day behaviors and activities
• Reporting to the clinical team to constantly update each individual's treatment plan
• Scheduling, training, coaching, and the supervision of Wellbeing Navigator staff

Benefits

• A culture focused on work-life balance, personal and professional growth, inclusion, and engagement
• Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities
• Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 9 annual holidays (plus a day off for your birthday every year!)
• Competitive pay and excellent benefits, including:
• Affordable Health, Dental, & Vision insurance
• Free Group Life Insurance, AD&D and LTD policies for all full-time employees
• 403(b) retirement plan with employer contribution
• Discounted memberships with Genesis Health Clubs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED