Residential Operations Specialist - Per Diem
About The Position
Helping people reclaim the life they deserve At Schenectady Community Action Program (SCAP), we believe in supporting one another as we all work collaboratively towards one common goal - eradicating poverty. By joining our team, you will be joining in the mission to help improve communities, alleviate poverty, and change people's lives. SCAP is an anti-poverty agency dedicated to serving low-income individuals and families who "are in economic, educational or social need.". We recognize the importance of employee satisfaction and will provide you with all the tools you need every step of the way. Here at SCAP, we will provide you with competitive wages, work-life balance, career advancement and an amazing benefits package. We believe that empowering people is the best way to help families move out of poverty. Come join our team if you're looking to make a positive impact on our local community. What SCAP offers for you! Paid Sick Time Holiday Pay Referral Program Employee Assistance Program (EAP) AND MORE! This position is for Per Diem Shifts.
Requirements
- High School Diploma required.
- Two (2) years' experience in a community residence for adults or families, and experience working with homeless populations.
- Knowledge and understanding of issues related to individuals and families in poverty.
- Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high risk populations, to provide high-level services and lasting solutions to fit each individuals and family's needs.
- Must be willing to work a flexible schedule to accommodate family needs.
- Physical and background check required.
Nice To Haves
- Associates Degree in Human Services or related field preferred.
Responsibilities
- Work independently to maintain the residence, managing schedules and ensuring the house routine is maintained in a safe, efficient and consistent manner following verbal and written house instructions.
- Document routines and report all issues timely consistent with procedures using appropriate communication methods and ensuring confidentiality of residents.
- Oversee all activities within the residence, ensuring appropriate behaviors and resident's use of the home is consistent with all policies and procedures.
- Provide meals and snacks as scheduled following a pre-determined menu and ensuring all residents have access to food upon check-in at Sojourn House.
- De-escalate inappropriate behaviors or problems between residents, modeling appropriate tools for problem solving.
Benefits
- Paid Sick Time
- Holiday Pay
- Referral Program
- Employee Assistance Program (EAP)
- AND MORE!
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What This Job Offers
Education Level
High school or GED
