Residential Operations Manager

Pyramid Global Hospitality

1d•$90,000 - $100,000

About The Position

The “Avenue Bellevue” development is looking for a Residential Operations Manager to manage 2 residential operation duties in the newly constructed mixed-use residence project consisting of 365 luxury serviced condominium units in two towers, surrounded and in synergy with the 208 rooms and suite first class InterContinental Hotel Seattle Bellevue, convention center, 1,000 unit parking garage, and extensive luxury retail space. This position reports directly to the Community Association Manager.

Requirements

Excellent written and verbal communication
Ability to provide high-level customer service with astute attention to detail and organization.
Professional presentation and appearance.
Must be a team player.
Must be available to work weekends and/or evenings as needed.

Responsibilities

Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience.
Integrate and support entities within the Avenue complex.
Champion a culture of excellence and community engagement throughout the property.
Serve as a central point of collaboration, ensuring alignment among all entities within the complex.
Oversee day-to-day operations across multiple service areas, maintaining efficiency and consistency.
Develop and uphold operational standards that reflect best practices and luxury expectations.
Facilitate regular meetings and maintain clear communication with management.
Represent the property with poise and polish, creating an exceptional experience with every interaction.
Respond to emergent situations and assist with special projects as needed.
Demonstrate a positive attitude and leadership mentality.
Handle other duties as assigned.

Benefits

Paid Time Off 2.15 hours for every 40 hours worked~14 days
7 Paid Holidays, 2 Floating Holidays
Medical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
Competitive Matching 401K
Health Savings Account
Healthcare Flexible Saving Account
Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
Supplemental Short-Term Disability Insurance
Basic Life and Accidental Dismemberment Insurance
Basic Long-Term Disability Insurance
Life Insurance buy-ups
Employee Assistance Program
Pet Insurance
Sick Time (accrue 1 hour for every 30 hours worked).
Competitive Salary
Competitive Matching 401K
Cash incentives programs
Commuter benefits or free onsite parking
Delicious free shift meal at our employee cafeteria
Hotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks)
24/7 security onsite
Stellar back-of-house facilities
Support, training, and mentorship from management
Employee Recognition Programs
Career growth opportunities