Residential Monitor

LA FAMILIA•Oakland, CA

10d•$21 - $22•Onsite

About The Position

La Familia’s Recovery and Wellness Department has provided SUD services for Alameda County residents since the 1970s. Alameda County Behavioral Health Care Services (BHCS) is in the process of implementing the Drug Medi-Cal Organized Delivery System (ODS), a new approach to integrate care for individuals with co-occurring disorders. La Familia is excited about continuing and expanding our SUD clinical services under this new system and becoming a leader in the treatment of co-occurring disorders. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture. Schedule: Saturday and Sunday 7:00pm to 7:00am and Monday and Tuesday 11:30pm to 7:30am This position is covered under the SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows: January 2027: 3% base pay increase Future increases will be subject to the terms of the collective bargaining agreement.

Requirements

High school diploma or equivalent.
Bilingual Spanish and English, or at least Spanish proficient.
Knowledge of alcohol and drug prevention and recovery/ treatment programs and principles
Knowledge of the effects of alcohol and drug abuse; Must demonstrate ability to understand client needs and work with adult men, particularly Latinos.
Ability to manage client issues which may occur in recovery from drugs and mental health issues.
CPR and First Aid certification (can be provided by La Familia)
Experience working with adults in a residential setting
Accurately and appropriately document communications, behaviors and routine facility events as they occur.
Ability to use the equipment necessary to complete the responsibilities of the job.
Demonstrates and models excellent “customer service” orientation and ability to work with diverse populations.
Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties.
Proficient in MS Office and Google Workspace products.
Valid CA Driver’s license required.
Auto insurance: If your vehicle is used for business-related purposes, it is recommended that you inform your auto insurance carrier.

Nice To Haves

Peer Support Specialist
Experience in non-profit and community-based organizations preferred.

Responsibilities

Provide supervision and monitoring of residents.
Ensure that residents comply with schedules.
Complete Daily Note updates that communicate clients’ behavioral, physical, mood, and activity status to counselors.
Complete daily shift updates that communicate to all staff client status, requests, needs, and any alerts.
Answer the telephone and the door.
Demonstrates knowledge of the program, understands the referral process, and maintains access to appropriate referral resources to effectively support the call line
Detect and implement appropriate disciplinary reports and actions on client misbehavior and rule violations.
Perform some filing and other general office duties.
Perform routine maintenance duties as needed.
Able to think and act quickly and efficiently in emergencies.
Demonstrate ability to verbally de-escalate clients and manage conflict in a calm, professional, and trauma-informed manner.
Provide client transportation and complete program-related driving tasks, including appointments and supply runs.
Comply with all safety policies and procedures, including workplace safety, reporting work related injuries, and preventing potential safety risks for staff, clients and others.
Respond to telephone calls pertaining to crisis, request for referrals, and requests for alcohol and drug information.
Make medication available to clients during Medication Times.
Other duties as assigned by the Program Supervisor.
Attend trainings and participate in events relevant to key responsibilities
Track and regularly report on key metrics for responsible function areas
Leads and collaborate on special projects related to agency objectives as appropriate

Benefits

Excellent Health benefits package for you and your family, including: Medical, dental, and vision benefits with 95% employee and 80% dependent employer premium contributions, and employer-paid life insurance.
Vacation, 15 paid holidays, 12 paid sick days upon accrual
Employee Assistance Plan to support you and your family’s well-being and finances
Pet Plan Benefit: PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service
403(b) retirement plan
Work-life wellbeing & excellent work hours
La Familia understands the importance of work-life balance! Our therapists enjoy flexible scheduling options, including hybrid work arrangements, to ensure high-quality client care while maintaining their well-being.
License and Certification renewals reimbursed.
Supportive/Collaborative work environment
Opportunities for Growth and Professional Development
We believe in growing together. As a team member, you’ll have access to structured mentorship and ongoing training. Whether you’re pursuing licensure or looking to specialize in clinical psychology, we support your growth every step of the way.