Residential Marketing & Operations Intern (Summer 2026)

CSM-posted 2 months ago
$24 - $24/Yr
Intern
Minneapolis, MN
1,001-5,000 employees
Real Estate
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This internship will provide support to CSM's Corporate Residential team, with a focus on learning various multi-family housing business operations. These include compliance, operational execution, analytics, and marketing strategies. The intern will gain valuable hands-on experience in the operational processes, compliance requirements, and marketing strategies within the multi-family residential industry. This role combines mentorship and supervision from the Residential Marketing Manager to provide a comprehensive learning experience. This opportunity offers a well-rounded introduction to the multi-family housing industry.

  • Conduct market research, analyze competitor marketing strategies, pricing, and amenities.
  • Develop marketing collateral such as flyers, brochures, or email campaigns.
  • Create monthly social media content for all communities and monthly newsletters.
  • Provide administrative support to the residential leadership team by preparing and updating reports and distributing materials accordingly.
  • Organize and maintain marketing inventory such as brochures, promotional items, and photography.
  • Support website conversions and upgrades to online presence.
  • Track the completion of required training for residential employees.
  • Update business resources such as Standard Operating Procedures (SOP's).
  • Create improvements for processes such as the prospect tour experience, online user experience, move in process, etc.
  • Engage with members of the Residential field team, other interns and corporate office employees to build relationships and a professional network.
  • Support the corporate Residential team with other ad-hoc tasks and projects as needed.
  • Must have completed at least two years of college, preferably working towards a degree in Marketing, Real Estate, Business, Sales, or a related field.
  • Possesses a strong sense of personal responsibility for work outcomes.
  • Demonstrates organizational skills with a keen attention to detail and accuracy.
  • Exhibits a solid work ethic and sees projects through to completion.
  • Displays strong communication and interpersonal skills.
  • Demonstrates excellent computer skills (especially with Microsoft Office).
  • Must be flexible and take initiative.
  • Maintains confidentiality of company information.
  • Possesses a basic understanding of process improvement and a willingness to explore new ideas.
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