Residential Manager

Hi-Hope Service Center•Lawrenceville, GA

12d

About The Position

The Residential Manager is responsible for overseeing the daily operations of a group home serving adults with developmental disabilities (IDD/DD). This role ensures compliance with DBHDD standards , supervises Direct Support Professionals (DSPs), and promotes a safe, respectful, and engaging environment.

Requirements

High School Diploma or GED required (Bachelor’s preferred in Human Services, Psychology, Social Work, or related field)
2+ years' experience in developmental disabilities, group home, or direct care
1+ year of supervisory or leadership experience preferred
Knowledge of person-centered care and ISP processes
Strong leadership, communication, and organizational skills
CPR / First Aid
Medication Administration
De-escalation / Behavioral Intervention Training
Must be 21 years or older
Valid Driver’s License with acceptable MVR
Ability to pass background check, drug screening, and TB test
Ability to lift up to 50 lbs
Reliable transportation

Nice To Haves

Bachelor’s preferred in Human Services, Psychology, Social Work, or related field
1+ year of supervisory or leadership experience preferred

Responsibilities

Supervise, coach, and develop DSP staff to ensure quality care
Ensure implementation of Individual Service Plans (ISPs) and person-centered practices
Maintain compliance with DBHDD, DHS, and organizational policies
Oversee staff schedules, staffing coverage, and daily operations
Monitor medication administration and health-related supports
Ensure proper documentation, incident reporting, and data tracking
Participate in ISP, IDT, and other interdisciplinary team meetings
Support individuals with community integration and meaningful activities
Utilize approved de-escalation and behavioral support techniques
Maintain a safe, clean, and supportive residential environment