Residential Manager

Easter Seals Tennessee Inc • TN

93d

About The Position

The Residential Program Manager is responsible for the oversight of all assigned residential homes to ensure all persons served receive quality services. Includes competitive base pay, afterhours hourly pay rate, cell phone and company vehicle. We have one opening: Located in Lexington, TN.

Requirements

• Associates’ degree related to social services or management OR equivalent combination of education and relevant experience
• Experience leading teams in a social services environment
• Experience working in a fast paced environment
• Valid driver’s license
• Valid automobile insurance
• Current Medication Administration certification

Nice To Haves

• Knowledge of DIDD programs, policies and procedures
• Knowledge of manpower planning
• Experience in the direct care profession

Responsibilities

• Act as the liaison between Easter Seals and the families/conservators of persons served
• Ensure professional and timely communication with ISC, DIDD and other funders
• Ensure that communication is well documented
• Work collaboratively with the case management team to ensure each program participant has a comprehensive and accurate record
• Work collaboratively with the scheduler to ensure all shifts are filled according to the LON and regulations
• Work collaboratively with other residential managers to address program needs
• Provide on-call supervision to address issues that arise in the homes outside of regular business hours
• Work in the homes to cover open shifts or emergency staffing needs
• Work collaboratively with other department managers to address agency and programmatic goals
• Work collaboratively with HR to institute retention strategies
• Complete unannounced supervisory visits as required by funders
• Ensure that all staff documentation, including fire drills, site visits, and daily notes, is completed on time
• Provide education and training for employees on policies and procedures
• Ensure that all employees are following policies and procedures and address any deviations
• Ensure that Reportable Incidents are properly addressed and follow through actions are carried out timely
• Monitor the income and expenditures of all persons supported
• Direct supervisor to Home Supervisors, Home Leads, and DSPs
• Provide mentoring and training to residential staff
• Participate in Circle of Support meetings and provide guidance on actions necessary based on outcomes from these meetings
• Review Individual Support Plans to ensure goals established for persons served are being implemented through meaningful services
• Monitor systems to ensure business needs are being met and develop action plans for any deficiencies
• Work collaboratively with the agency technology champions to implement the Enabling Technology Project in each residential home
• Advocate for persons with disabilities
• Other duties as assigned by management

Benefits

• Competitive base pay
• Afterhours hourly pay rate
• Cell phone
• Company vehicle

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees