Residential Leasing Manager

Second Avenue • Jacksonville, FL

398d

About The Position

The Portfolio Leasing Manager at Second Avenue is a key role focused on managing and optimizing the performance of a portfolio of single-family rental properties. This position requires a seasoned property management professional with a strong background in leasing, resident services, and compliance with relevant laws and company policies. The role involves overseeing leasing activities, managing local employees and vendors, and ensuring a positive customer service experience while maintaining budgeted occupancy and rental rates.

Requirements

• Active real estate license in the state of employment.
• Current driver's license and automobile insurance.
• Strong closing history in sales/leasing.
• Proficiency in Microsoft Office applications, especially Excel.
• Knowledge of State Landlord Tenant Laws and federal fair housing laws.
• Ability to use property operating/accounting software, with Propertyware experience preferred.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to read and comprehend financial statements and budgets.
• Ability to make quick and effective decisions and resolve issues.
• Ability to negotiate and influence effectively.
• Flexibility to adapt to changing business needs and processes.
• Ability to set, manage, and meet goals and deadlines.

Nice To Haves

• Associates Degree or higher preferred.
• Experience with accounting and management software platforms.

Responsibilities

• Manage high volume leasing activities, requiring strong organizational skills and flexibility to work evenings and weekends as needed.
• Price rents on newly acquired properties and proposed acquisitions during the due diligence period, utilizing MLS and market awareness.
• Prequalify prospects through application review and screening, and execute leases for new and renewing residents.
• Facilitate resident inquiries and issues, directing them to the appropriate support areas within the organization.
• Effectively manage local employees and vendors to ensure operational efficiency.
• Communicate with supervisors and property owners regarding the overall function of rental properties.
• Process resident applications and execute new and renewal leases.
• Coordinate move-outs and process closing statements.
• Perform rental property inspections to ensure positive visual appeal and safety of property conditions.
• Deliver excellent customer service during all interactions with clients, associates, and residents.
• Ensure compliance with company standards, health and safety regulations, and applicable laws.
• Maintain budgeted occupancy levels and rental property goals.
• Assist in underwriting proforma rent levels for new acquisitions and oversee maintenance operations.
• Coordinate acquisition and renovation activities as needed.

Benefits

• Medical, Dental and Vision Insurance
• Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance
• 401k
• PTO and Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED