Residential HVAC Service Technician - Sign-On Bonus Up to $6,000!

Sila Services • Chicago, IL

108d • $35 - $48

About The Position

At AA Service Co, we recognize and appreciate the craftsmanship and passion that HVAC Service Technicians bring to their work. We are dedicated to fostering a supportive and rewarding environment where your skills are not only acknowledged but celebrated. Here, your contributions matter, and your growth is our priority. As a leader in the HVAC industry, we pride ourselves on delivering unmatched comfort and reliability to our customers, reflecting the high standards and dedication of our team. Our unwavering commitment to continuous training and development ensures that our team remains at the cutting edge of industry advancements. Join us, and let your passion for excellence shine in a company that values your craft and fuels your professional journey.

Responsibilities

• Diagnose and troubleshoot HVAC equipment issues, recommending appropriate solutions and discussing options with customers.
• Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations.
• Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call.
• Respond to service requests within AA Service Co's defined time frame.
• Successfully enroll customers in AA Service Co’s service agreements, promoting long-term customer relationships and recurring revenue.
• Perform routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency.
• Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items.
• Maintain a perfect safety record by following all safety protocols and guidelines.
• Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
• Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed.
• Uphold professional communication and appearance at all times when interacting with customers.
• Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time.

Benefits

• Sign-on Bonus Up to $6,000
• Industry-Leading Weekly Compensation ($35 - $48/hr plus incentives)
• Fully Stocked Warehouse & Parts Runners
• New Clean Fully Stocked Truck
• Comprehensive Health Benefits (health, dental, and vision insurance)
• Paid Time Off Starting Day 1
• 401(k) Plan with Company Match
• Parental Leave
• Tool and Boot Allowance
• Training and Development Opportunities
• Yearly Performance Reviews

What This Job Offers

• Job Type: Full-time
• Number of Employees: 501-1,000 employees