Residential HVAC Service Manager

ARS•Jersey Village, TX

About The Position

American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day. What We Offer: Insurance access after 31 days of employment Low-cost medical insurance (starting at ~$5/week) Dental and vision insurance options Health Savings Account (HSA) or Flexible Spending Account (FSA) 401(k) with company match Paid time off & holiday pay Company-paid life insurance

Requirements

10 years of Residential HVAC service and/or Residential HVAC management experience
Sales experience is required
Valid driver’s license with a good driving record
Strong leadership, communication, computer, and math skills
Ability to manage people, operations, and budgets effectively

Nice To Haves

TX State license and HVAC code knowledge (preferred)

Responsibilities

Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching
Oversee daily operations to ensure safe, efficient, and high-quality service delivery
Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits
Resolve customer issues and ensure top-tier customer satisfaction
Coordinate with dispatch to optimize technician selection and scheduling
Conduct job site inspections and monitor workmanship standards
Track departmental operations, inventory, tools, vehicles, and maintenance
Ensure compliance with safety regulations, company policies, and local codes
Provide ongoing on-the-job training and development for technicians
Lead weekly technician meetings and monitor key performance indicators (KPIs)