Residential HVAC Sales Consultant

Forge • Newton, MA

130d

About The Position

As a key member of our sales team, you will act as the primary contact for customers, assessing their heating and cooling needs through in-home site visits, phone and video calls, email, and chat while educating them on system benefits. You will conduct in-home and virtual evaluations to determine installation feasibility, recommend the right heat pump system for each home, develop customized proposals, and address customer questions on unit placement, electrical requirements, and efficiency. Your role will also involve refining sales strategies, providing insights on best practices, and ensuring customers receive applicable rebates and incentives. Collaboration with sales, system designers, and project coordinators will be essential to streamline operations and ensure smooth project execution. Additionally, you will utilize CRM software to track leads, document customer interactions, and provide feedback to marketing and leadership for process enhancements.

Requirements

• 3-5+ years experience in the HVAC, heat pump, or energy industries.
• Background working with customers in a customer-facing role.
• Proficiency in CRM systems, quoting tools, and system builders.
• Full-time availability.
• Valid driver’s license and vehicle.
• Authorized to work in the U.S.
• Willing and able to pass a background check and 4-panel drug test.

Nice To Haves

• Knowledge of Mitsubishi and Bryant equipment.
• Attention to detail and a strong focus on accuracy and quality.
• Motivation for financial success driven by commission-based earnings.
• A hustler mindset - self-starter, hardworking, persistent, and goal-oriented.
• Excellent people skills and ability to build rapport with customers.
• Outstanding communication skills - clear, persuasive, and professional.
• Tech-savviness and ability to adapt to different digital platforms.

Responsibilities

• Act as the primary contact for customers, assessing their heating and cooling needs.
• Conduct in-home and virtual evaluations to determine installation feasibility.
• Recommend the right heat pump system for each home.
• Develop customized proposals for customers.
• Address customer questions on unit placement, electrical requirements, and efficiency.
• Refine sales strategies and provide insights on best practices.
• Ensure customers receive applicable rebates and incentives.
• Collaborate with sales, system designers, and project coordinators.
• Utilize CRM software to track leads and document customer interactions.

Benefits

• Competitive pay and achievable sales targets.
• Company stock options and potential bonuses.
• Comprehensive benefits plan including health and dental insurance.
• Generous employer contributions to health and dental insurance.
• Generous 401k match.
• Flex paid time off policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees