Residential Homeless Services Case Worker

Catholic Charities, Diocese of Joliet•Joliet, IL

4d•$22 - $24

About The Position

Catholic Charities, Diocese of Joliet offers 43 paid days off per year , excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect. If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits. Apply now so we can make a lasting impact together! General Responsibilities Hours are Monday-Friday: 5:00am-2:00pm Operate as a member of the Community Services Division team. Coordinate services and meals for participants, including intake and crisis intervention. Maintain safety and security through bag checks and operation of metal detector,locker searches, and monitoring. Respond to emergencies with immediacy using established guidelines. Provide screening, assessment, crisis intervention, referral, and linkage. Communicate policies and regulations to participants and ensure compliance. Register participants and volunteers; maintain statistical records and documents. Assist volunteers with meals, hospitality, and program assistance. Enter accurate documentation into the HMIS system and support client progress. Provide outreach and daily support as needed to Permanent Supportive Housing (PSH) residents. Other duties as assigned within the guidelines of this position.

Requirements

A high school diploma or equivalent is required for this position.
A minimum of one (1) year of experience providing direct service in social work, crisis intervention, or counseling is preferred.
Must be at least twenty-one (21) years of age.
Demonstrated capacity to work with individuals/families in crisis situations.
Demonstrated capacity to work with persons from diverse ethnic, racial and social backgrounds.
Ability to relate to individuals in a warm, non-judgmental manner.
Proficiency in the use of Microsoft Office applications including Outlook, Word, and Teams.
Strong verbal and written communications skills.
Must be fluent in spoken English so that clients and other service providers can understand the case worker when advocacy services, counseling, direction, etc. are provided.
Passage of complete background clearance and Tuberculosis (TB) Test.
A valid driver’s license, reliable means of transportation and proof of liability insurance is required.

Nice To Haves

A Bachelor’s degree is preferred with preference in areas of the human services field.
All degrees must come from a regionally accredited educational institution which has U.S. Department of Education approval.

Responsibilities

Operate as a member of the Community Services Division team.
Coordinate services and meals for participants, including intake and crisis intervention.
Maintain safety and security through bag checks and operation of metal detector,locker searches, and monitoring.
Respond to emergencies with immediacy using established guidelines.
Provide screening, assessment, crisis intervention, referral, and linkage.
Communicate policies and regulations to participants and ensure compliance.
Register participants and volunteers; maintain statistical records and documents.
Assist volunteers with meals, hospitality, and program assistance.
Enter accurate documentation into the HMIS system and support client progress.
Provide outreach and daily support as needed to Permanent Supportive Housing (PSH) residents.
Other duties as assigned within the guidelines of this position.