Residential Counselor

Plummer Youth Promise•Salem, MA

15h

About The Position

Plummer’s Community Treatment Residential Program is seeking compassionate Residential Counselors to join our team. In this role, you’ll supervise and engage residents, support their treatment goals, and help create a safe, nurturing environment. Why You’ll Love This Role: Work directly with youth and families using strength-based, trauma-informed approaches Be part of a collaborative, mission-driven team Participate in meaningful work that has a tangible impact on residents’ lives Full-time position with medical and dental benefits

Requirements

Strong interpersonal, communication, and teamwork skills
Professional boundaries and sound judgment
Ability to thrive in a fast-paced, dynamic environment
Valid Massachusetts driver’s license and acceptable driving history
Ability to ascend/descend stairs, bend, reach, and lift up to 75 pounds
Visual and hearing acuity to perform essential job functions
Communication: Clear, timely, and professional communication
Conflict Management: Resolves conflicts constructively while maintaining confidentiality
Initiative: Proactive, engaged, and creative in supporting residents and the program
Self-Awareness & Development: Open to feedback and committed to professional growth
Teamwork: Collaborates effectively to achieve team objectives
Quality Management: Strives for accuracy, thoroughness, and continuous improvement

Nice To Haves

Bachelor’s degree preferred, experience with youth a plus

Responsibilities

Provide direct supervision and guidance for residents
Engage youth through the Collaborative Problem Solving (CPS) Model and Therapeutic Crisis Intervention (TCI)
Support daily life skills, meals, chores, transportation, and activities
Document progress and communicate with the treatment team
Attend trainings, meetings, and professional development opportunities